Reviews
Write a reviewGreatest buying experience yet!!!!
I purchased my 2008 Lexus RX 350 from this company and the service was so great I even came back to buy a 2011 Mazda 6 from them. The employees makes you feel at home when you come in. At most dealers now-a-days you have to look for them but as soon as I got out my car and started looking at the Lexus the salesman arrived with the key and we went on a test drive.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I would like to Thank You again for giving us the opportunity to assist you with the purchase of your pre-owned as well as your new vehicle.
Unhappy
I was not please because when the dealer say that can work a deal that means to me that no matter what the sticker price is that they should be willing to make a sell and make the customer happy. But that's a sales person for you always focus on that commission.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We have taken a modern approach to advertising, we offer our best prices online. We are a high volume dealer and realize that if we don't have the best price, out of state customers will have no incentive to contact us. We try to make the buying process hassle free by offering best in region prices
Beware of Misreprentation
I drove four hours to Atlanta to pick up a car advertised on website as RWD and when I got there it was AWD. I spoke with a salesman several times on the phone and he never mentioned that the car was AWD and not RWD. I got no more than a "sorry" that I wasted 8 hrs. and $100 gas. SHODDY!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We here at Hennessy want you to know that we apologize for any inconvenience you have experienced. We are a high volume store selling between 200-300 vehicles a month. If we had a vehicle listed as RWD instead of AWD we were not trying to misrepresent the vehicle in any way! AWD vehicles have a higher value than RWD vehicles so this was clearly an input error on our behalf. We strive for nothing short of 100% customer satisfaction and we do apologize for your less than perfect experience.