Reviews
Write a reviewHonest and helpful
ALex was as honest as they come. He spent plenty of undivided attention answering my questions, let me test drive. He was flexible, realistic and worked to make sure I was comfortable with the vehicle. The whole process went so well, I'll buy from him again.
Honest and helpful
ALex was as honest as they come. He spent plenty of undivided attention answering my questions, let me test drive. He was flexible, realistic and worked to make sure I was comfortable with the vehicle. The whole process went so well, I'll buy from him again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
An honest car dealer!
I didn’t end up buying from Alex and I still can enthusiastically endorse him. He was straight up during the pre-buying phase, and when a mechanical issue was found, didn’t hustle me. He worked to find a favorable resolution, and then refused to keep the earnest money to which he was entitled. He probably took a bath on that car. He is an HONEST car salesman. Work with him, and he will work with you.
An honest car dealer!
I didn’t end up buying from Alex and I still can enthusiastically endorse him. He was straight up during the pre-buying phase, and when a mechanical issue was found, didn’t hustle me. He worked to find a favorable resolution, and then refused to keep the earnest money to which he was entitled. He probably took a bath on that car. He is an HONEST car salesman. Work with him, and he will work with you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
David T
Great experience with Onyx Motors! I was looking for a very specific vehicle, 2013-2015 BMW 335i xdrive Msport, black sedan, which Alex had, but was out of my price point. He found me the exact car, 2015, on the east coast, brought it here, fixed the valve cover and oil filter housing gaskets, as a condition of sale, gave me considerably more than CarMax for my trade-in, 2013 328i xdrive and gave a 2 week warranty. When one of the panels underneath came loose after a few days, he came to my house, took the car, fixed it and brought it back the same day! I'm so happy with my car and have had no issues at all! I highly recommend Alex and OnyxMotorsLtd.com!
David T
Great experience with Onyx Motors! I was looking for a very specific vehicle, 2013-2015 BMW 335i xdrive Msport, black sedan, which Alex had, but was out of my price point. He found me the exact car, 2015, on the east coast, brought it here, fixed the valve cover and oil filter housing gaskets, as a condition of sale, gave me considerably more than CarMax for my trade-in, 2013 328i xdrive and gave a 2 week warranty. When one of the panels underneath came loose after a few days, he came to my house, took the car, fixed it and brought it back the same day! I'm so happy with my car and have had no issues at all! I highly recommend Alex and OnyxMotorsLtd.com!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase