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Cascade Subaru

(168 reviews)
Visit Cascade Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (877) 211-3721 (877) 211-3721
Used (877) 217-9957 (877) 217-9957
Service (877) 225-2667 (877) 225-2667

Inventory

See all 166 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since June 2019.
One thing that has stayed the same since 1969 is our commitment to our customers and our community. We are a family owned dealership with a passion for our surrounding communities. Our employees and customers have built us to what we are today. We really credit our customers with the positive growth we have experienced in our near 50 years in operation! Word-of- mouth has built the Cascade reputation thanks to our loyal customers who return year-after- year.
Take America's best test drive through the Cuyahoga Valley!

Service center

Phone number (877) 225-2667

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cascade Subaru from DealerRater.

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Amazing experience.

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

Amazing experience.

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Would not recommend going to this service center to get

Would not recommend going to this service center to get anything down. Drove 90 minutes to get my seat repaired. Girl at the service desk said oh the guy don’t come in until sometime in the afternoon. My appointment was for 9:00. She wanted to make another appointment. She was not sorry and acted like she could care less we had driven a hour and a half.for no reason. We asked why they made our appointment at 9:00 when the guy who fixes it doesn’t come in until the afternoon. She acted dumbfounded and said she didn’t know. We will find another dealership.

Would not recommend going to this service center to get

Would not recommend going to this service center to get anything down. Drove 90 minutes to get my seat repaired. Girl at the service desk said oh the guy don’t come in until sometime in the afternoon. My appointment was for 9:00. She wanted to make another appointment. She was not sorry and acted like she could care less we had driven a hour and a half.for no reason. We asked why they made our appointment at 9:00 when the guy who fixes it doesn’t come in until the afternoon. She acted dumbfounded and said she didn’t know. We will find another dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Professional, dedicated, dependable, knowledgeable,

Professional, dedicated, dependable, knowledgeable, having customers interests in mind. Efficient staff and very clean facilities.

Professional, dedicated, dependable, knowledgeable,

Professional, dedicated, dependable, knowledgeable, having customers interests in mind. Efficient staff and very clean facilities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Buying a new Subaru was a easy and stress free

Buying a new Subaru was a easy and stress free experience. At no time did we fell pressured about making a decision. Everyone we dealt with went out of their way to make sure any questions we had were answered completely. What a great experience.

Buying a new Subaru was a easy and stress free

Buying a new Subaru was a easy and stress free experience. At no time did we fell pressured about making a decision. Everyone we dealt with went out of their way to make sure any questions we had were answered completely. What a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Good experience left satisfied and happy with my

Good experience left satisfied and happy with my purchase, not too much more to say. Thanks.

Good experience left satisfied and happy with my

Good experience left satisfied and happy with my purchase, not too much more to say. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very impressed with the entire Cascade experience.

Very impressed with the entire Cascade experience. Matt was great in all areas: answering all questions and I felt no buyer pressure. Jenna made the financial part stress free and Joe was very helpful on the technical questions I had. Would definitely recommend Cascade and suggest they request Matt. John

Very impressed with the entire Cascade experience.

Very impressed with the entire Cascade experience. Matt was great in all areas: answering all questions and I felt no buyer pressure. Jenna made the financial part stress free and Joe was very helpful on the technical questions I had. Would definitely recommend Cascade and suggest they request Matt. John

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Matt H our salesman was very honest and easy to work

Matt H our salesman was very honest and easy to work with; he did exactly what he said he would. I will definitely go back to Cascade Subaru for my next car.

Matt H our salesman was very honest and easy to work

Matt H our salesman was very honest and easy to work with; he did exactly what he said he would. I will definitely go back to Cascade Subaru for my next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Personable, patient and non pressured experience.

Personable, patient and non pressured experience. Having a relationship overtime with our sales person Matt makes us trust him and the experience we have at the dealership. Very knowledgeable and attention to detail. Matt cares about us and that is a difference why we would choose this dealership over another.

Personable, patient and non pressured experience.

Personable, patient and non pressured experience. Having a relationship overtime with our sales person Matt makes us trust him and the experience we have at the dealership. Very knowledgeable and attention to detail. Matt cares about us and that is a difference why we would choose this dealership over another.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Worked with Matt H at Cascade Auto Group Subaru store and

Worked with Matt H at Cascade Auto Group Subaru store and had a fantastic experience with Matt. Really appreciated the extra time he took to set up the smart phone app that allows for remote start/unlock/lock functions. Matt was also very detailed and made sure I left nothing in my old vehicle before I left with the new. Really appreciated working with a such a nice gentleman!

Worked with Matt H at Cascade Auto Group Subaru store and

Worked with Matt H at Cascade Auto Group Subaru store and had a fantastic experience with Matt. Really appreciated the extra time he took to set up the smart phone app that allows for remote start/unlock/lock functions. Matt was also very detailed and made sure I left nothing in my old vehicle before I left with the new. Really appreciated working with a such a nice gentleman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Matt Harteis Delivers Outstanding Service at Cascade

Matt Harteis Delivers Outstanding Service at Cascade Subaru! Matt Harteis at Cascade Subaru made this the best car-buying experience I’ve ever had. Friendly, genuine, and incredibly knowledgeable, he listened to our needs, offered thoughtful suggestions, and guided us through a seamless, pressure-free process. His enthusiasm and attention to detail left us completely confident in our purchase and the dealership. If you want a Subaru and a truly exceptional buying experience, see Matt first.

Matt Harteis Delivers Outstanding Service at Cascade

Matt Harteis Delivers Outstanding Service at Cascade Subaru! Matt Harteis at Cascade Subaru made this the best car-buying experience I’ve ever had. Friendly, genuine, and incredibly knowledgeable, he listened to our needs, offered thoughtful suggestions, and guided us through a seamless, pressure-free process. His enthusiasm and attention to detail left us completely confident in our purchase and the dealership. If you want a Subaru and a truly exceptional buying experience, see Matt first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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