Reviews
Amazing experience.
Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again
Amazing experience.
Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Would not recommend going to this service center to get
Would not recommend going to this service center to get anything down. Drove 90 minutes to get my seat repaired. Girl at the service desk said oh the guy don’t come in until sometime in the afternoon. My appointment was for 9:00. She wanted to make another appointment. She was not sorry and acted like she could care less we had driven a hour and a half.for no reason. We asked why they made our appointment at 9:00 when the guy who fixes it doesn’t come in until the afternoon. She acted dumbfounded and said she didn’t know. We will find another dealership.
Would not recommend going to this service center to get
Would not recommend going to this service center to get anything down. Drove 90 minutes to get my seat repaired. Girl at the service desk said oh the guy don’t come in until sometime in the afternoon. My appointment was for 9:00. She wanted to make another appointment. She was not sorry and acted like she could care less we had driven a hour and a half.for no reason. We asked why they made our appointment at 9:00 when the guy who fixes it doesn’t come in until the afternoon. She acted dumbfounded and said she didn’t know. We will find another dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Professional, dedicated, dependable, knowledgeable,
Professional, dedicated, dependable, knowledgeable, having customers interests in mind. Efficient staff and very clean facilities.
Professional, dedicated, dependable, knowledgeable,
Professional, dedicated, dependable, knowledgeable, having customers interests in mind. Efficient staff and very clean facilities.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a new Subaru was a easy and stress free
Buying a new Subaru was a easy and stress free experience. At no time did we fell pressured about making a decision. Everyone we dealt with went out of their way to make sure any questions we had were answered completely. What a great experience.
Buying a new Subaru was a easy and stress free
Buying a new Subaru was a easy and stress free experience. At no time did we fell pressured about making a decision. Everyone we dealt with went out of their way to make sure any questions we had were answered completely. What a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience left satisfied and happy with my
Good experience left satisfied and happy with my purchase, not too much more to say. Thanks.
Good experience left satisfied and happy with my
Good experience left satisfied and happy with my purchase, not too much more to say. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very impressed with the entire Cascade experience.
Very impressed with the entire Cascade experience. Matt was great in all areas: answering all questions and I felt no buyer pressure. Jenna made the financial part stress free and Joe was very helpful on the technical questions I had. Would definitely recommend Cascade and suggest they request Matt. John
Very impressed with the entire Cascade experience.
Very impressed with the entire Cascade experience. Matt was great in all areas: answering all questions and I felt no buyer pressure. Jenna made the financial part stress free and Joe was very helpful on the technical questions I had. Would definitely recommend Cascade and suggest they request Matt. John
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt H our salesman was very honest and easy to work
Matt H our salesman was very honest and easy to work with; he did exactly what he said he would. I will definitely go back to Cascade Subaru for my next car.
Matt H our salesman was very honest and easy to work
Matt H our salesman was very honest and easy to work with; he did exactly what he said he would. I will definitely go back to Cascade Subaru for my next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Personable, patient and non pressured experience.
Personable, patient and non pressured experience. Having a relationship overtime with our sales person Matt makes us trust him and the experience we have at the dealership. Very knowledgeable and attention to detail. Matt cares about us and that is a difference why we would choose this dealership over another.
Personable, patient and non pressured experience.
Personable, patient and non pressured experience. Having a relationship overtime with our sales person Matt makes us trust him and the experience we have at the dealership. Very knowledgeable and attention to detail. Matt cares about us and that is a difference why we would choose this dealership over another.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with Matt H at Cascade Auto Group Subaru store and
Worked with Matt H at Cascade Auto Group Subaru store and had a fantastic experience with Matt. Really appreciated the extra time he took to set up the smart phone app that allows for remote start/unlock/lock functions. Matt was also very detailed and made sure I left nothing in my old vehicle before I left with the new. Really appreciated working with a such a nice gentleman!
Worked with Matt H at Cascade Auto Group Subaru store and
Worked with Matt H at Cascade Auto Group Subaru store and had a fantastic experience with Matt. Really appreciated the extra time he took to set up the smart phone app that allows for remote start/unlock/lock functions. Matt was also very detailed and made sure I left nothing in my old vehicle before I left with the new. Really appreciated working with a such a nice gentleman!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt Harteis Delivers Outstanding Service at Cascade
Matt Harteis Delivers Outstanding Service at Cascade Subaru! Matt Harteis at Cascade Subaru made this the best car-buying experience I’ve ever had. Friendly, genuine, and incredibly knowledgeable, he listened to our needs, offered thoughtful suggestions, and guided us through a seamless, pressure-free process. His enthusiasm and attention to detail left us completely confident in our purchase and the dealership. If you want a Subaru and a truly exceptional buying experience, see Matt first.
Matt Harteis Delivers Outstanding Service at Cascade
Matt Harteis Delivers Outstanding Service at Cascade Subaru! Matt Harteis at Cascade Subaru made this the best car-buying experience I’ve ever had. Friendly, genuine, and incredibly knowledgeable, he listened to our needs, offered thoughtful suggestions, and guided us through a seamless, pressure-free process. His enthusiasm and attention to detail left us completely confident in our purchase and the dealership. If you want a Subaru and a truly exceptional buying experience, see Matt first.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
