Reviews
Write a reviewI bought a Ford Edge platinum on 7/29/2023.
I bought a Ford Edge platinum on 7/29/2023. There is a fine line between being a good salesman and being pushy. Both Shonte and Jeremy understood this balance and knocked it out of the park. Shonte was great at showing me the extra safety features of the car, and Jeremy completed the finance which was painless. I know that dealers prefer when you use their finance. I came with my own, but this didnt make a difference to the way I was treated. I can't speak highly enough of my experience - totally different from the 7 hours that I spent at a Mitsubishi dealership in New Jersey on one occasion. A job well done for his awesome team!!!!! The car is pretty cool too.
I bought a Ford Edge platinum on 7/29/2023.
I bought a Ford Edge platinum on 7/29/2023. There is a fine line between being a good salesman and being pushy. Both Shonte and Jeremy understood this balance and knocked it out of the park. Shonte was great at showing me the extra safety features of the car, and Jeremy completed the finance which was painless. I know that dealers prefer when you use their finance. I came with my own, but this didnt make a difference to the way I was treated. I can't speak highly enough of my experience - totally different from the 7 hours that I spent at a Mitsubishi dealership in New Jersey on one occasion. A job well done for his awesome team!!!!! The car is pretty cool too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding service and support!
I took my daughter to buy her first “grown up” car today. I always expect decent service whenever I buy a vehicle, but Melanie and Ben were an absolute joy! If I could give them 10 stars, I would. They were patient with my daughter throughout the process and demonstrated the kind of care I’d expect from a family member. I will definitely refer anyone in my circle who’s looking to buy a car to Hertz Car Sales in Springfield, Virginia.
Outstanding service and support!
I took my daughter to buy her first “grown up” car today. I always expect decent service whenever I buy a vehicle, but Melanie and Ben were an absolute joy! If I could give them 10 stars, I would. They were patient with my daughter throughout the process and demonstrated the kind of care I’d expect from a family member. I will definitely refer anyone in my circle who’s looking to buy a car to Hertz Car Sales in Springfield, Virginia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I've visited this dealer several times over the last few...
I've visited this dealer several times over the last few weeks to test drive pre-owned SUVs in my price range. On all occasions I received excellent customer service from Melanie Marshall, one of the sales agents. I highly recommend this dealership for their fair pricing, no haggle policy, selection of vehicles and above all the friendliness and no pressure attitude of the customer service staff.
I've visited this dealer several times over the last few...
I've visited this dealer several times over the last few weeks to test drive pre-owned SUVs in my price range. On all occasions I received excellent customer service from Melanie Marshall, one of the sales agents. I highly recommend this dealership for their fair pricing, no haggle policy, selection of vehicles and above all the friendliness and no pressure attitude of the customer service staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Car Buying Experience!
Went in looking for a car. The sales staff were no haggle, friendly, and accomodating! Super nice people! I would highly recommend them to anyone looking for a used car. Didn't feel pressured at all and they were very friendly, up front and honest!!
Excellent Car Buying Experience!
Went in looking for a car. The sales staff were no haggle, friendly, and accomodating! Super nice people! I would highly recommend them to anyone looking for a used car. Didn't feel pressured at all and they were very friendly, up front and honest!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase