Matt Bowers Chevrolet Metairie

Terrible. Bought a brand new truck and check engine light came on right after I bought it. I?ve been told the whole time I?m ?out of luck?. Would not buy a GM car from any Matt Bowers Dealership.

Upon going into service, I thought I would have a problem at first. It seemed like nothing would go right but after speaking with the service manager, everything went well.

I brought my truck in for oil change and service review. The only thing I can see that needed improvement is the waiting room was not customer friendly. It would be huge improvement to at least provide customers with a snack machine/coffee maker and possibly bottle water.

Malcom was a good sales person and went above and beyond to work with me. I would definitely do business with him again. I would also recommend any body I know to go to this dealership.

On Saturday, I must've called the service dept 20 times to get scheduled/questions answered. I left call back numbers and a message. I even called the manager number that the receptionist gave me. No answer there, so I left a message there. No callback from (I believe Mr Mercier) him either. I lost a whole day waiting for them. I've always had great service from this place before, but Saturday really ticked me off.

Started off shaky, but ended up very pleased with my visit. It did not take long for my service to be completed . I appreciate them being very accommodating.

Daniel Smith was outstanding. Made us feel comfortable and completely satisfied with our purchase. We have told several friends and family members and they will consider Matt Bowers when shopping for a new vehicle.

Things are improving there since my last visit. I stopped coming for a while. We still have to work on some processes for oil change check in. The culture of staff has changed and my visit was more pleasurable.

Just pulled in, went to counter and told them what I wanted to service my vehicle. Kept me informed during the process. It was just that easy.

My sales person was extremely kind and I love my new suv. I do feel like I could have gotten more for my trade . Some features I had in my old car I don't have in my new vehicle. The experience was good overall.