Skip to main content

Al Piemonte Buick GMC

(1,390 reviews)
Visit Al Piemonte Buick GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (630) 478-2507 (630) 478-2507
Used (630) 478-2500 (630) 478-2500
Service (630) 478-2463 (630) 478-2463

Reviews

(1,390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Piemonte Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Service, Acceptable Wait Time

The customer service was superb. The dealership got me in right away. They figured out the problem and what caused my check engine light to be on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

When I called to setup an appointment. The team was very...

When I called to setup an appointment. The team was very accommodating, and when I called to let them know I had finished quicker than I thought, they stated for me to bring my vehicle in for servicing at an earlier time slot. Top shelf professionalism all the way around. They also line to laugh and smile which is AWESOME!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I walked into Al Piemonte Buick with at certain car in...

I walked into Al Piemonte Buick with at certain car in mind come to find out it was sold earlier that morning. Jamie did an excellent job helping me find what I was looking for that evening. I was the last sell and got exactly what I wanted remote starter, keyless entry, sunroof, Bose sound system and great pick up. I had fun ringing the bell on my purchase. Excellent salesman Jamie Bedolla! Can't forget Ervin Memusha he was very helpful in the finance department. Look forward to doing more business in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I strongly recommend this dealer!!! Tony Losacco and Jon...

I strongly recommend this dealer!!! Tony Losacco and Jon David are the best 👍 Not only you are treated with the up most respect and excellent customer service, your needs are addressed to the max. Do yourself a favor and visit them... you will have the best experience ever. #proudcaddyowner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The service was prompt and explained what was needed and...

The service was prompt and explained what was needed and was not pushing to get the other services done then and there. Great service staff.. Will be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This was a Pleasant experience and the gentleman there...

This was a Pleasant experience and the gentleman there were great. Dean Demos, Chad Kowai, Ervin M. This is not like the rest they are the best. They test you with kindness, and they don’t make you feel like you have to do anything you don’t want to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They're ok. Not much to say. Customer service could be a...

They're ok. Not much to say. Customer service could be a whole lot better. Overall service for me would be rated as 5 on a scale from 1-10

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My salesman contacted us months in advance if our lease...

My salesman contacted us months in advance if our lease being up to let us know of specials available to consider for another purchase. Set up appointment, meet with Mark and went home with a new car! Smooth transaction, professional attention happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Management Team at Al Piemonte Buick GMC

Great customer service and they really took care of my...

Great customer service and they really took care of my needs and answers all of my questions and very nice Ron and Dave were very helpfu

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Vehicle setvice

Very professional and personable in the service department. I always know that my vehicles are safe with the inspection checklist. I would definitely recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Team