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CarMax Pleasant Hill

(16 reviews)
Visit CarMax Pleasant Hill
Sales hours: 11:00am to 8:00pm
View all hours
Sales
Monday 11:00am–8:00pm
Tuesday 11:00am–8:00pm
Wednesday 11:00am–8:00pm
Thursday 11:00am–8:00pm
Friday 11:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–7:00pm
(925) 852-6260 (925) 852-6260

Reviews

(16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Pleasant Hill from DealerRater.

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Well organized, clean, and welcoming.

Well organized, clean, and welcoming. My appointment was on the board, I was greeted, and test drove the car within minutes. The purchase was also organized and went swiftly. I think we were out in just over an hour with my new used car. Perfection!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I will always swear by carmax.

I will always swear by carmax. I tell everyone to go here! They will always do the most to make sure you have a perfect experience, and they never pressure you. I want to shoutout Alyssa, Radu, Vari, and Alfred.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Courte, friendly and knowledgeable.

Courte, friendly and knowledgeable... understanding staff made process easy and quick... need to exercise better check ups on available stock.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was by far the best car buying experience I’ve had.

This was by far the best car buying experience I’ve had. Everyone was pleasant, professional, and made the long process of both selling and buying easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was very helpful.

Everyone was very helpful. They made the process easy and quick. Definitely a more fun car buying experience than other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Relaxed, smooth transaction purchasing-John Pletsch

Relaxed, smooth transaction purchasing-John Pletsch started me (sold prior car I was trading in), Kiara Jones was the paperwork-go-to and Allen Wolf made sure the car was ready for me. Great teamwork and an easy purchase. The app keep me on point for info I did to show CarMax for the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The only reason I didn’t give a 5 all the mistakes on the

The only reason I didn’t give a 5 all the mistakes on the day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fremont Carmaxrefered us to Pleasant hill for thekind of

Fremont Carmaxrefered us to Pleasant hill for thekind of car I was looking for! April helped us and she was very nice and helpful ! I got my Nissan Roque Sport, drove it home and I am happy with the car! And thank you April for the free tank of gas, it’s well appreciated! This is the second time I bought from CarMax! I am happy!! Thea Pex.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

CarMax was great!

CarMax was great! Thank you so much for helping me find my car! I love it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nelson was a joy to work with and I received a good offer

Nelson was a joy to work with and I received a good offer for my trade, would definitely recommend CarMax to anyone in the market for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.