Cadillac of Jackson

I gave the five star rating because, every time I come to Barksdale Cadillac, there's always a salesperson there to greet and me you. I just bought a Cadillac CT6 Luxury Premium 3.0TT, after going to the Mercedes lot and NOT one person from inside the building came out to see what we were interested in.

my experience is always exceptionally good. They knew what the problem was, it was taken care of in a reasonable amount of time. They made sure I was comfortable while I was waiting .

I had an exceptional experience with the help of Gloria Norwood. We managed to have an agreement within hours of meeting. I will recommend her to others.

The wait time seemed a little lengthy, but in all honesty, I don't know how involved replacement was. My main concern is that my oil life was showing in the 30% range and I was unable to have my oil change and tires rotated because the tech said Cadillac requires the oil life percentage to be 20% or below for the service to be covered by Cadillac. My complaint is that live approximately 100+ miles from the dealership and that means I now have to come right back and wait again to have my car serviced. I just think a company should have a little leinacy and consider where the customer lives when enforcing this particular policy.

Barksdale Cadillac is a top shelf organization from the my salesman Robert "Big Rob" Williams, service technician Earl Lewis, and the service consultant Debbie Barnett. I looking forward to doing business with them in the future.

Service reps are knowledgeable, courteous and explain things well. They provide accurate estimates and submit Fair pricing. Their estimates of time to repair and deliver my vehicle are really close.

Anthony Palmer is our salesman. He is trust worthy and helpful. Always keeps the customer in mind. The process in trading in a car and buying another one was painless.

I gave the response that I did because this is the way felt. It was a great experience in a timely manner and I am completely satisfied.

I wad buying tires for my truck, SRX... the wait was not too long, considering the amount of other people there... I was vey satisfied... Thank you very much MS. Debbie...

Service was great and the dealer ship employees was very friendly and helpful and the service was quick.this is every time I? bring my car in.