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Heritage Chrysler Dodge Jeep RAM Harrisburg

(1,726 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–5:00pm 7:30am–7:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 407-4212 (877) 407-4212
Used (877) 293-5677 (877) 293-5677
Service (855) 847-2376 (855) 847-2376

Reviews

(1,726 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Chrysler Dodge Jeep RAM Harrisburg from DealerRater.

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Sidney was great! Very helpful in working through a used...

Sidney was great! Very helpful in working through a used car sale very quickly. We were shopping for a used Prius V. they had one on the lot and it worked out for us. Would definitely shop there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

The sales staff is very friendly and attentive. Moe...

The sales staff is very friendly and attentive. Moe really worked with me to get me the jeep that I wanted. Would recommend to friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Take care!

Roger has been very helpful and professional when using...

Roger has been very helpful and professional when using the service department. He returns phone calls and answers questions in a timely manner. Mike, Phil and Charles from sales could take pointers from this employee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Consumer response

Your feedback questionnaire is set up so an accurate representation is not being reflected. Don't misinterpret a positive review of the Service Department as a sign of an overall pleasant experience from the dealership. Having sales personnel who follow up promptly regarding the specific vehicle of interest with customers motivated to buy could be a step in the right direction for Heritage.

Great service team, great deal on vehicle! Went there...

Great service team, great deal on vehicle! Went there with the intent of purchasing a vehicle and the sales team was able to make it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Tina was very nice, gave me multiple options to choose...

Tina was very nice, gave me multiple options to choose from, awesome in communication, understanding and patience. thank you for the new car I love itt!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Nicole, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

They spent a lot of time to ensure I was able to find the...

They spent a lot of time to ensure I was able to find the truck I wanted for a good deal. Could not ask for better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Miller, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Tina was an absolute pleasure to deal withNo pushy sales...

Tina was an absolute pleasure to deal with No pushy sales pitch. Thorough and definitely an asset to company. Would recommend to family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

It was positive. Dealership was professional. Both sales...

It was positive. Dealership was professional. Both sales and financing were great to work with and staff was friendly and experience was quick and efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive star rating, Cappabcjcapp! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

Sydney Ruth was a great salesman help me along the way...

Sydney Ruth was a great salesman help me along the way with everything that I need will highly recommend him. Very nice and friendly atmosphere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Brian, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

I had been looking everywhere for the perfect Jeep and...

I had been looking everywhere for the perfect Jeep and was not willing to settle on the base model. I walked into Heritage with a specific price and color in mind not expecting much but Rick worked with me to find exactly what I wanted. He was patient and understanding and made sure I was not getting the run around. I also had questions about my ventilated seats because I thought they were not working properly but Rick and his service team helped me with all of my concerns and showed me how to use all of the new features. Thank you Rick for making my experience top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Rob, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!