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Heritage Chrysler Dodge Jeep RAM Harrisburg

(1,724 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–5:00pm 7:30am–7:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 407-4212 (877) 407-4212
Used (877) 293-5677 (877) 293-5677
Service (855) 847-2376 (855) 847-2376

Reviews

(1,724 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Chrysler Dodge Jeep RAM Harrisburg from DealerRater.

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My husband and I drove 5 hours from Erie, PA to Heritage

My husband and I drove 5 hours from Erie, PA to Heritage CDJR Harrisburg to buy a vehicle specifically from Sidney Ruth! Mr. Ruth was extremely helpful in our search to purchase a Jeep Wrangler Sahara. My husband found a Sahara on-line from Heritage and Mr. Ruth immediately reached out to us and was so helpful to us!! Mr. Ruth sent us a very detailed video about the Sahara and from being out of town it made us feel much more comfortable in making the drive to Harrisburg to purchase the Sahara. From meeting Mr. Ruth at Heritage he was extremely kind, helpful, informative, and made everything to be such an easy and smooth process!! To complete the deal we had a couple of small issues including obtaining a Freedom Panel Bag and some touch up paint and Mr. Ruth took care of everything immediately and that sealed our deal and we are extremely excited customers and we owe all of our thanks to Heritage's superior staff Mr. Sidney Ruth!! Thank you so very much Mr. Ruth for everything!! We are so excited to drive home in our Sahara thanks to you!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Suppers customer service.

Suppers customer service. Each team member was friendly and respectful. The process was quick, efficient and seamless!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sidney is always such a big help!

Sidney is always such a big help! He helped secure a jeep wrangler and close a deal quickly as always for my girlfriend. Highly recommended!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sidney was amazing!

Sidney was amazing!!! We were able to create the entire deal remotely. When we came in person to purchase the new car he did not disappoint. He’s matter of fact, no beat around the bush. Clear, easy business!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Harrisburg so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

Im so very happy with everything they did for me .

Im so very happy with everything they did for me .. I was able to walk in and Troy Scott did his thing and Im leaving wiith a 2020 Hyundia Kona .. He is the Best

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Just wow.

Just wow. Went in for an oil change and was told I needed more work done on my car. Which is fine if it needs it. They were trying to charge me aver $2000 in repairs and just about half of that is labor . Went to another dealer and they quoted me $600 with labor. This place xxxxx you in the labor charge.

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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are so disappointed to learn of this situation you have described. Please reach out to our Service Manager, Art Fritz, afritz@mileone.com, 717.908.8280 and we will work with you personally in rectifying the issues you experienced.

Nicholas Candarella is truly one of a kind when it comes

Nicholas Candarella is truly one of a kind when it comes to sales and service! Heritage is definitely fortunate to have him on their team! This customer service is above and beyond anything I have ever experienced! The dealership in general was fantastic; timely, efficient, and professional!🌟🌟🌟

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  • Overall experience 5.0
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  • Shopped for a used car
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Great experience Mike was very helpful answered any

Great experience Mike was very helpful answered any questions I had very courteous Thumps Up

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi Chris, we're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Everyone was very friendly and professional.

Everyone was very friendly and professional. I had a very friendly and nice experience there.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Quinn was amazing and very professional.

Quinn was amazing and very professional. I would recommend her to anyone looking for a new Jeep!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!