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CarShop Glen Mills

(260 reviews)
Visit CarShop Glen Mills
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2023 consumer dealer award
(610) 553-5150 (610) 553-5150

Reviews

(260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Glen Mills from DealerRater.

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Nice Scatpack

Made contact with Erika. She had the vehicle ready to be seen as promised. Did my test drive, processed loan and closing paperwork and was out the door within 3 hours start to finish. Manager Josh was helpful as well due to Erika trying to handle multiple customers. Overall, very positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rafael. Thank you for sharing your five-star review. It's great to know that you enjoyed a positive car-buying experience working with our Sales Team. Congratulations on your purchase. If we can be of any future assistance, please don't hesitate to contact us at CarShop - Glen Mills.

Carshop Glen Mills - Matt Riccobono is the best

Work with Matt Riccobono. Hard working, transparent and knows his stuff. Matt made the procesd smooth. I will definitely shop at Carshop with Matt for my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much, Betty, for the awesome feedback and positive rating. We are happy to know that our Sales Team was hard working, transparent, and knowledgeable during your visit. It is great to know that our team was also able to make the overall process smooth, and we appreciate your business. It was a pleasure to work with you here at CarShop - Glen Mills, please do not hesitate to reach out to us.

great car buying experience

After going through many car dealership where they have different internet and stickers prices and they don't have advertised car in inventory carshop was a great experience no hassle no pressure no bargain great price it was a great experience salesman William Laird is very humble and helpful thanhs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Gurmukh, thank you for sharing your five-star review. We are happy to read that our Sales Team was humble and helpful ensuring you enjoyed a great car-buying experience here at CarShop - Glen Mills. Congratulations on your new vehicle! If we can be of any further assistance, please reach out to us.

Thank you Carshop.

I have been driving my car for 23 years and it was time to get something new. Found the car I wanted online and called Carshop (Glen Mills). They put me in touch with Will Laird and the process of buying a car began. It has been 23 years since buying a car so I had to ask a lot of questions. Will was awesome, he answered all my questions and made the process painless. Most of it was done over the phone and when I arrived to test drive the car it was there waiting for me. Thank you Will for making the whole process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Scott, we're glad you're happy with the way we do business here. It is delightful to learn that our accommodation Sales Team answered all of your questions and made your buying process painless. Please let us know if you have any further questions and thank you again for choosing CarShop - Glen Mills.

Great place to purchase a vehicle

Josh and Evelyn were great they helped me with my truck purchase would definitely refer my friends and family they made it super easy thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your five-star review and recommendation, Dave. We are delighted to read you had a great car-buying experience working with our Sales Team. Congratulations on your new truck. Please don't hesitate to contact us at CarShop - Glen Mills should you need any further assistance.

Great experience!

The last time we bought a used car, we found what we wanted and were ready to buy when we went to the dealership. That process still ended up taking nearly 10 hours. This time, we went to Car Shop with an idea and price point in mind and that's about it. We had 2 visits for test drives where the associate pointed us to available cars within our feature set. We were given as much time with each car as we wanted, with no pressure. We ended up stretching our budget to get the car that best fulfilled our needs. Great help and courteous staff! Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Michael, for your great five-star review and recommendation. It's wonderful to know that our Sales Team was courteous and helpful ensuring you enjoyed a positive car-buying experience and found the perfect vehicle to fit your needs. Congratulations on your purchase and please don't hesitate to reach out to us at CarShop - Glen Mills if we can be of any further assistance.

My go-to vendor

We called a day in advance and found quite a few cars ready for our test drive. We also asked to drive more cars and the team made them available for us in no time. The paperwork was super easy. The extra options also made sense and we only picked ones we felt we need. There was no pressure. After we chose the car, we asked to give it another cleaning touch and it was done fast. The whole team was welcoming and helpful. We are very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new car, Katie! We are delighted to know that our Sales Team provided you with an easy and no-pressure purchasing experience. It is great that you are happy with your new ride. CarShop - Glen Mills welcomes you back anytime!

A fantastic experience

In my 43 years of buying and selling cars, this was the most comfortable transaction I’ve ever had. Lilly was a joy to work with. She was forthright, honest and very communicative. I never felt rushed, but she was always right there to ask the right question or push the right button with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chuck, we're happy that we could provide a fantastic car-buying experience. We are happy to see our Sales Team at CarShop - Glen Mills was very honest and communicative during the process. We hope to work with you more in the future.

Beware!

If I could give the carshop glen mills zero stars I would! In performing the pre sales inspection and oil change their technician used the wrong parts causing the car to leak oil hours after it was purchased. Then To make matters worse it took a week for them to fix the issue they caused with no sense of urgency - so the first week owning this vehicle is sat in their shop while we got the run around and different stories from everyone we spoke with in the sales and service departments. Save yourself massive headaches and buy your vehicle somewhere else!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Maria, My name is Sandy Walters and I am the General Manager here at CarShop - Glen Mills. We take your feedback seriously here and I would appreciate the opportunity to speak with you regarding an oil change, communication, and your overall experience with our Service Team. Please email me your best contact information so we can discuss this in greater detail. Email: Swalters@carshop.com Thank you, Sandy Walters General Manager CarShop - Glen Mills swalters@carshop.com

Great Experience

I found my car online at Car Shops website but had no time to visit the Car Shop location. I used the online purchase option to secure the car and finalized everything with Erika at the Glen Mills location. The process was very easy and convenient for a busy mom like myself. I had the option of having my vehicle delivered but chose to visit the Glen Mills location to finalize my purchase. I arrived, signed all needed paperwork and drove off with my new car within 20 minutes. The best experience I've ever had with purchasing a vehicle. Would definitely recommend and consider a purchase from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this 5-star review, Lisa. We are pleased to read you had an easy and convenient experience with our Sales Team both online and in person. We appreciate your recommendation of CarShop - Glen Mills. Congratulations on your new car.