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Meet Luis Linero

Luis Linero headshot
Finance Director
(16 reviews)

Reviews

I was grateful to see them go find the car my wife has

I was grateful to see them go find the car my wife has her heart set on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anthony was very helpful and assisted me with options

Anthony was very helpful and assisted me with options within my price range and assisted with financing as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience working directly with Anthony was perfect.

My experience working directly with Anthony was perfect. When going to purchase a vehicle you want to put stress aside and he did just that. If you are looking for a vehicle at this location I would ask for Anthony 100X over. - Dave (Happy Customer)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service with highly skilled team members.

Excellent Service with highly skilled team members. Specially I would like to mention 2 customer service champions on Cadillac Side, Anthony in Sales & Paul in Services. They always make me feel welcome. 5 ***** for them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Don't need 15 words,simply put the VERY BEST.

Don't need 15 words,simply put the VERY BEST. Start to finish nothing I ever purchased was as smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My wife and I had a wonderful experience working with

My wife and I had a wonderful experience working with Fitzgerald Cadillac. We had our eyes set on an Cadillac XT4. We started out in Frederick MD. We did not see what we were looking for there. We saw what seemed like the very vehicle we wanted and so we called Fitzgerald Cadillac in Annapolis. From the moment they picked up the phone to the signing of the documents we were totally pleased with the prompt, professional courteous service. Anthony Johnson, Product Specialist was, perhaps one of the most knowledgeable, straight- forward, direct and forthright individuals we have ever dealt with in the process of purchasing a vehicle. We arrived at the dealership and he had the vehicle waiting for us. He knew all about the features, and answered all our questions. The car was immaculate and ready to go. There Mr. Johnson was prompt, direct and we were able to seal the deal in a very short amount of time. There were not endless hours wasted for no apparent reason. He provided a brief but thorough review of systems and features and then we were on our way1 From the reception area all the way to signing the documents we were met with pleasant, courteous service. We highly recommend them to our family and friends. We will definitely come straight back to Mr. Johnson and Fitzgerald for out next purchase. They were great. Michael & Gwendolyn Hebron

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Welcoming, clean, and friendly atmosphere with

Welcoming, clean, and friendly atmosphere with knowledgeable and courteous staff who went above and beyond to provide a stellar experience worthy of the Cadillac brand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have purchased 2 vehicles from Fitzgerald both times it

I have purchased 2 vehicles from Fitzgerald both times it was an excellent experience. Chris V is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought my car from this dealership.

I bought my car from this dealership. The entire transaction was absolutely stress free. Every person in the dealership treated me with kindness and respect. I would choose them again in a heartbeat!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership - entire staff is amazing from sales to

Great dealership - entire staff is amazing from sales to finance to service. Third car I have bought from them and will keep coming back. Conrad (our salesman) was amazing to work with (2nd car he has sold us), great knowledge of the product, made the whole process enjoyable. He rocks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.