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Fitzgerald Chevrolet Cadillac Hagerstown

(201 reviews)
Visit Fitzgerald Chevrolet Cadillac Hagerstown
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

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New (888) 282-8436 (888) 282-8436
Used (888) 285-0401 (888) 285-0401
Service (888) 287-0023 (888) 287-0023

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since August 2019.
We created the FitzWay philosophy by listening to our customer's comments over the years both good and bad. We have taken those messages and requests and incorporated them into every aspect of our business and call it the "FitzWay" our unique way of doing business - from our handling of customer phone calls to showroom visits to servicing vehicles to handling a customer's questions and requests. Visit us anytime and we can help you have a great FitzWay experience!
That's The FitzWay!

Service center

Phone number (888) 287-0023

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Chevrolet Cadillac Hagerstown from DealerRater.

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Super helpful and personable.

Super helpful and personable. Very to the point no messing around. Made the car buying process quick and easy!!!

Super helpful and personable.

Super helpful and personable. Very to the point no messing around. Made the car buying process quick and easy!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I can't say enough about the staff at Fitz in Hagerstown.

I can't say enough about the staff at Fitz in Hagerstown. I am single mother of two, and I don't have the financial support or help that some do from other. The staff at Fitz Chevy in Hagerstown, went above and beyond to make sure I drove away in a safe and reliable vehicle for my children and I. It has been a very stressful week dealing with dealerships. From rude comments, to no empathy, to "this is business only" type of attitude from "OURISMAN CHEVY". The staff at Fitzgerald Chevy in Hagerstown did not treat us this way. They were all so kind, understanding, and was able to get me exactly what I was looking for. It brought on a lot of emotions, and made me see that there are still good people in this world. I will continue to do my business with FitzGerald Chevy of Hagerstown moving forward. Thank you again for all of your help.

I can't say enough about the staff at Fitz in Hagerstown.

I can't say enough about the staff at Fitz in Hagerstown. I am single mother of two, and I don't have the financial support or help that some do from other. The staff at Fitz Chevy in Hagerstown, went above and beyond to make sure I drove away in a safe and reliable vehicle for my children and I. It has been a very stressful week dealing with dealerships. From rude comments, to no empathy, to "this is business only" type of attitude from "OURISMAN CHEVY". The staff at Fitzgerald Chevy in Hagerstown did not treat us this way. They were all so kind, understanding, and was able to get me exactly what I was looking for. It brought on a lot of emotions, and made me see that there are still good people in this world. I will continue to do my business with FitzGerald Chevy of Hagerstown moving forward. Thank you again for all of your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I recently purchased a 2017 Chevrolet and traded my car

I recently purchased a 2017 Chevrolet and traded my car in. Scott was extremely helpful with the whole process and made it smooth for me. He was also very upfront and fair. I definitely recommend working with him for your next vehicle purchase. Very personable, helpful, and kind. Thank you so much Scott!

I recently purchased a 2017 Chevrolet and traded my car

I recently purchased a 2017 Chevrolet and traded my car in. Scott was extremely helpful with the whole process and made it smooth for me. He was also very upfront and fair. I definitely recommend working with him for your next vehicle purchase. Very personable, helpful, and kind. Thank you so much Scott!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Scott made buying my 2024 Wrangler quick and easy.

Scott made buying my 2024 Wrangler quick and easy. I was in and out of the dealership in less time than I thought was ever possible.

Scott made buying my 2024 Wrangler quick and easy.

Scott made buying my 2024 Wrangler quick and easy. I was in and out of the dealership in less time than I thought was ever possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Got me in and out fast.

Got me in and out fast. My engine light had come on .and I had a wedding to get to.

Got me in and out fast.

Got me in and out fast. My engine light had come on .and I had a wedding to get to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I custom ordered a 2025 Grand Wagoneer L Series 3

I custom ordered a 2025 Grand Wagoneer L Series 3 Obsidian from Scott. This was hands down the easiest and best car buying experience I have ever had. The process was easy, Scott and Manager John T kept me informed throughout the build and went above and beyond to help me secure financing and overall ensure my happiness once it was delivered. I concluded financing with Jamin who also was a saint. This team is impeccable and I absolutely will return when my husband upgrades his car and my daughter will be driving soon. I’m so incredibly happy with my stress free experience and have nothing but great things to say! I even received a follow up call from regional manager Ron which truly impressed me. Thank you so much Scott, John & Jamin!

I custom ordered a 2025 Grand Wagoneer L Series 3

I custom ordered a 2025 Grand Wagoneer L Series 3 Obsidian from Scott. This was hands down the easiest and best car buying experience I have ever had. The process was easy, Scott and Manager John T kept me informed throughout the build and went above and beyond to help me secure financing and overall ensure my happiness once it was delivered. I concluded financing with Jamin who also was a saint. This team is impeccable and I absolutely will return when my husband upgrades his car and my daughter will be driving soon. I’m so incredibly happy with my stress free experience and have nothing but great things to say! I even received a follow up call from regional manager Ron which truly impressed me. Thank you so much Scott, John & Jamin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Went in looking for a car.

Went in looking for a car. Joey was very friendly and knowledgeable. He was so patient with me and never acted as though he was rushed. Although I did not purchase the car, when I am able, Joey will be my go to sales man. Thanks Joey

Went in looking for a car.

Went in looking for a car. Joey was very friendly and knowledgeable. He was so patient with me and never acted as though he was rushed. Although I did not purchase the car, when I am able, Joey will be my go to sales man. Thanks Joey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Such an amazing experience!

Such an amazing experience! This was my first time buying my car all on my own and Scott was very honest, supportive and willing to help me with everything. He answered all of my questions and explained all of the details about my car. I am so happy with my new car and will definitely be recommending Scott and Hagerstown Fitzgerald to my family and friends. These people truly care about their costumers!

Such an amazing experience!

Such an amazing experience! This was my first time buying my car all on my own and Scott was very honest, supportive and willing to help me with everything. He answered all of my questions and explained all of the details about my car. I am so happy with my new car and will definitely be recommending Scott and Hagerstown Fitzgerald to my family and friends. These people truly care about their costumers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great salesman and an even better person.

Great salesman and an even better person. Will always appreciate this level of customer service. I will definitely purchase another vehicle from him in the future.

Great salesman and an even better person.

Great salesman and an even better person. Will always appreciate this level of customer service. I will definitely purchase another vehicle from him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very satisfied with our experience!

Very satisfied with our experience! We knew what we wanted and what we could spend and Scott delivered in an efficient way. He wasn’t pushy and there was no back and forth like you expect from buying a car. A very positive experience.

Very satisfied with our experience!

Very satisfied with our experience! We knew what we wanted and what we could spend and Scott delivered in an efficient way. He wasn’t pushy and there was no back and forth like you expect from buying a car. A very positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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