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Brewer Airport Toyota

(1,195 reviews)
Visit Brewer Airport Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 5 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (412) 357-5543 (412) 357-5543
Used (412) 357-1685 (412) 357-1685
Service (412) 357-1052 (412) 357-1052

Reviews

(1,195 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brewer Airport Toyota from DealerRater.

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Terrible customer service!

Terrible customer service! From sales to the finance department. This place really has really slid in all aspects since they took over from Kenny Ross. I can’t see myself coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was a pleasure dealing with this dealer and I would

It was a pleasure dealing with this dealer and I would highly recommend them for a new vehicle purchase. Very personable and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchasing my new vehicle was simple and seamless.

Purchasing my new vehicle was simple and seamless. My salesperson, David Cappetta, was a pleasure to work with and knowledgeable about the car’s features both while purchasing the vehicle and when I finally picked it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I walked in Donnie met me near the door.

I walked in Donnie met me near the door. Introduced himself, asked me what I was interested in. I told him a RAV 4. OK, we walked outside there it was. I went home and brought my wife into see it. We discussed sales issues and ended up buying the vehicle. No pressure sales and Donnie made the process seem rather easy. Very courteous to me and my wife during and after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The dealership was very big and beautiful with plenty of

The dealership was very big and beautiful with plenty of vehicles to choose from. It was an easy drive from my home and the staff that I dealt with Brett and Donnie were fantastic and very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dealership kept up pleasant attitudes thru ought my first

Dealership kept up pleasant attitudes thru ought my first car buying experience. Financing and my salesman Donnie Sippel did an excellent job making the process feel comfortable, despite it running past typical hours. This delay was primarily because of my fresh experience in car purchasing and other customers picking up a new vehicle and I do not believe reflects any service issues given my still pleasant experience. They were willing to stay longer with me as well, which is a plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have purchased all my vehicles at this dealership.

I have purchased all my vehicles at this dealership. Always a great experience. Would highly recommend Lorenzo!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with Russell was TOP NOTCH!

My experience with Russell was TOP NOTCH! We were unable to meet at the table on the first day of the test drive, but I returned to do business days later specifically with him (after working out a few issues) because of his honesty and wealth of knowledge!! Go to this guy for all your car buying needs!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ethan M.

Ethan M. and Ihor K. provided exceptional customer service, expertly guiding me through the intricate buying and financing process. Their professionalism was evident at every turn, making what could have been a stressful experience remarkably smooth. From the very beginning, they took the time to understand my needs and preferences, ensuring that I felt confident in each decision. Their extensive knowledge of the products and financing options available allowed them to answer all of my questions promptly and thoroughly. With their patient assistance and clear communication, each step felt effortless, transforming what could have been a daunting journey into a truly enjoyable one. I genuinely appreciated their dedication to customer satisfaction and their commitment to making this experience as seamless as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great salesman and helpful!

Great salesman and helpful! Helped us get a deal done quickly. He was very informative and knowledgeable on our car and the business. Very friendly and comedic. Definitely recommend if you’re looking to come here or anywhere on this side of PA!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.