Tyrone Ford

Do not buy here! I reluctantly post this as a previous customer of multiple vehicles, but after recent events I highly recommend shopping elsewhere. Over the past two years, I have had the following issues: - Ordered a Ford Explorer to buy, and after waiting a few months and negotiating the price, the lot changed the deal upon delivery - in their favor, or course. Had to purchase another vehicle at another location - For the Explorer I already owned, tried to purchase the vehicle outright through their Finance Manager. She checked my credit report 3(!) times which reduced my score, only to find out I couldn’t buy from there due to an out of state issue. Complete incompetence - The last issue is the most severe. I stupidly decided to trust them one last time and placed a $100 deposit to buy a new Ford Bronco. The order didn’t match my specs when building, so I immediate called them same day to cancel the order. I was told it was cancelled THAT DAY, and then received an email weeks later saying it wasn’t. Then, was told they would refund the cash...didn’t happen. Then I was told I would get the cash back AFTER they sold the vehicle, which they did at the beginning of January. As of this writing, I have now been told that Ford has the cash and they owe it back. I have a voicemail from Ford HQ CONFIRMING the lot owes me the cash and they just ignore me. The managers and staff at this lot are incompetent, arrogant, and not customer service centric. There are many Ford lots in the area...choose wisely and please stay away from this unprofessional dealer. You’ll regret it.

Wonderful family-like atmosphere. I felt no pressure to buy, but they got me into a truck the same night i walked into the dealership. it was a no hassle buy and I felt great about purchasing.

The service at Tri Star is wonderful. Very accommodating and timely service. Employees always friendly. They schedule your appointment at the customers convenience and work with you on day and time.

Great experience! My salesman,Tom, found me the car I wanted at a great price. 2007 Nissan Maxima SE, with 22k miles, and every option(Nav,Power roof,etc.) Financed it thru my credit union, so I flew through the paperwork, and hit the road. 16 months of ownership so far and no problems, just passed 60,000 miles. One small repair for the AC unit, a hose, was handled by my local Nissan dealership for $265 total, which included recharging the entire system. New tires from Tire Rack, I drive for work (Sales), was expected. Tom knew every detail of the car and took the time to show me how to operate the Nav system; this is primarily a Ford dealership, yet this guy knows imports! Additionally, I saved $2200 over the price quote from CarSense Basically, if you're in the Altoona/State College area, looking for a solid car, stop in Tyrone and check out this dealership, and ask for Tom, he can probably locate the car you want too! Good Luck!