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Shepherd's CDJR

(232 reviews)

Reviews

(232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shepherd's CDJR from DealerRater.

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Chris is an excellent person to deal with.

Chris is an excellent person to deal with. Any questions I had were answered completely and he went over and above his job to explain things to me and let me know what was going on with my vehicle.

Chris is an excellent person to deal with.

Chris is an excellent person to deal with. Any questions I had were answered completely and he went over and above his job to explain things to me and let me know what was going on with my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Always a great experience.

Always a great experience. Clean, comfortable and pleasant employees. Quick service, in and out in 30/40 minutes

Always a great experience.

Always a great experience. Clean, comfortable and pleasant employees. Quick service, in and out in 30/40 minutes

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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It was overall a great experience, very quick, easy and

It was overall a great experience, very quick, easy and painless The whole staff was extremely helpful and knowledgeable

It was overall a great experience, very quick, easy and

It was overall a great experience, very quick, easy and painless The whole staff was extremely helpful and knowledgeable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The service dept was very friendly and on time and

The service dept was very friendly and on time and explained the charges..they also checked head rests in car for a recall. Explained that my head rests were good

The service dept was very friendly and on time and

The service dept was very friendly and on time and explained the charges..they also checked head rests in car for a recall. Explained that my head rests were good

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very smooth transaction Everything went just how it was

Very smooth transaction Everything went just how it was described on phone and was a very smooth process

Very smooth transaction Everything went just how it was

Very smooth transaction Everything went just how it was described on phone and was a very smooth process

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
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Thanks Dealership awesome, ram warranty needs

Thanks Dealership awesome, ram warranty needs improvement, warranty called 12.54pm said part will shipping will take 1-4 business days. That same afternoon at 4 pm Dealership called said truck done.

Thanks Dealership awesome, ram warranty needs

Thanks Dealership awesome, ram warranty needs improvement, warranty called 12.54pm said part will shipping will take 1-4 business days. That same afternoon at 4 pm Dealership called said truck done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I would give a 3, engine oil was spilled down one side of

I would give a 3, engine oil was spilled down one side of the engine down onto the exhaust ( which wife Could smell burning oil all the way home) and not all the screws that hold down the air cleaner box lid was tightened down.

I would give a 3, engine oil was spilled down one side of

I would give a 3, engine oil was spilled down one side of the engine down onto the exhaust ( which wife Could smell burning oil all the way home) and not all the screws that hold down the air cleaner box lid was tightened down.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly and efficient Felt the service was personal and

Friendly and efficient Felt the service was personal and very respectful. Gave me confidence in the service I received!

Friendly and efficient Felt the service was personal and

Friendly and efficient Felt the service was personal and very respectful. Gave me confidence in the service I received!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always personal service.

Always personal service. I don't think I have much more to say ok ok Ok

Always personal service.

Always personal service. I don't think I have much more to say ok ok Ok

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always great Great great great great great great great

Always great Great great great great great great great great great great great great experience!

Always great Great great great great great great great

Always great Great great great great great great great great great great great great experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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