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Pacifico Mazda

(1,083 reviews)
Visit Pacifico Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award

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New (888) 816-6635 (888) 816-6635
Used (888) 816-3721 (888) 816-3721
Service (866) 285-2018 (866) 285-2018

Inventory

See all 131 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2019.
Pacifico Auto Group has been selling and servicing automobiles in Philadelphia and the surrounding areas since 1920. We started with a little shop at 11th and Catherine in South Philadelphia. In 1970 our current President Mr. Kerry T. Pacifico Sr. and his brother Joseph R. Pacifico Jr. were among the founding fathers of the Philadelphia Airport Auto Mall one of the first in the nation. Since that time a member of the Pacifico family has always been at our dealership on a daily basis.
All roads lead to Pacifico

Service center

Phone number (866) 285-2018

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,083 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pacifico Mazda from DealerRater.

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We bought our Mazda cx9 at Pacifico Mazda in 2013 that we

We bought our Mazda cx9 at Pacifico Mazda in 2013 that we were trading in today. And we bought my daughters Honda at Pacifico Honda in 2009. Pacifico dealers are great to work with. Our sales person Eric was friendly and helpful and went through everything thoroughly. As did the manger Juan. They were great to work with and we would definitely recommend Pacifico

We bought our Mazda cx9 at Pacifico Mazda in 2013 that we

We bought our Mazda cx9 at Pacifico Mazda in 2013 that we were trading in today. And we bought my daughters Honda at Pacifico Honda in 2009. Pacifico dealers are great to work with. Our sales person Eric was friendly and helpful and went through everything thoroughly. As did the manger Juan. They were great to work with and we would definitely recommend Pacifico

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

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Joey goes above and beyond.

Joey goes above and beyond. He's personable and doesn't stop until the job is done.

Joey goes above and beyond.

Joey goes above and beyond. He's personable and doesn't stop until the job is done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

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I just say thanks to Eric and pacific Mazda family for

I just say thanks to Eric and pacific Mazda family for welcoming me I got the suv I wanted that was in my budget with low payments. I recommend them nice people and in and out service!

I just say thanks to Eric and pacific Mazda family for

I just say thanks to Eric and pacific Mazda family for welcoming me I got the suv I wanted that was in my budget with low payments. I recommend them nice people and in and out service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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Had a good experience always.

Had a good experience always. Can trust them always! Andrew is great! Quotation is accurate! Very reliable!

Had a good experience always.

Had a good experience always. Can trust them always! Andrew is great! Quotation is accurate! Very reliable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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My experience with Eric Thoumma was what a car buying

My experience with Eric Thoumma was what a car buying experience should be each and every time. I appreciate the thought and consideration he put into helping us get a car. Eric was patient and explained any literature that may have been confusing or terms I didn’t understand. I’m very appreciative of being able to work with an associate of Pacifico like Eric. I would recommend him to everyone I came across if I could! Thanks Eric!

My experience with Eric Thoumma was what a car buying

My experience with Eric Thoumma was what a car buying experience should be each and every time. I appreciate the thought and consideration he put into helping us get a car. Eric was patient and explained any literature that may have been confusing or terms I didn’t understand. I’m very appreciative of being able to work with an associate of Pacifico like Eric. I would recommend him to everyone I came across if I could! Thanks Eric!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

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For 2 weeks ive been trying to get info on a truck and

For 2 weeks ive been trying to get info on a truck and have not got a response from this dealership and i know the truck is still on site because i pass by everyday after work

For 2 weeks ive been trying to get info on a truck and

For 2 weeks ive been trying to get info on a truck and have not got a response from this dealership and i know the truck is still on site because i pass by everyday after work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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6 out of 5 stars.

6 out of 5 stars. Joey Peruto is the best Service Manager I've ever dealt with. Will be coming back to Pacifico as long as I'm in Philly because of Joey's great service.

6 out of 5 stars.

6 out of 5 stars. Joey Peruto is the best Service Manager I've ever dealt with. Will be coming back to Pacifico as long as I'm in Philly because of Joey's great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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We bought a car from Eric at Pacifico Mazda and it was a

We bought a car from Eric at Pacifico Mazda and it was a great experience. Being transparent at every step, the car buying process was quick and smooth. Eric and team are very knowledgeable. I highly recommend!

We bought a car from Eric at Pacifico Mazda and it was a

We bought a car from Eric at Pacifico Mazda and it was a great experience. Being transparent at every step, the car buying process was quick and smooth. Eric and team are very knowledgeable. I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

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Eric was terrific to work with had all my paperwork ready

Eric was terrific to work with had all my paperwork ready to sign when I got there I would definitely recommend Eric to friends and family !

Eric was terrific to work with had all my paperwork ready

Eric was terrific to work with had all my paperwork ready to sign when I got there I would definitely recommend Eric to friends and family !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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Needed tire service (flat tire) on 12/8, and showed up

Needed tire service (flat tire) on 12/8, and showed up without an appointment. Joey was so accommodating. I left the car and was offered an Uber ride home. A call later in the day advised that the car was ready. I so appreciate Joey's help and the ride home. Joey's my go to guy now. Thanks to the technician, too.

Needed tire service (flat tire) on 12/8, and showed up

Needed tire service (flat tire) on 12/8, and showed up without an appointment. Joey was so accommodating. I left the car and was offered an Uber ride home. A call later in the day advised that the car was ready. I so appreciate Joey's help and the ride home. Joey's my go to guy now. Thanks to the technician, too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

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