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Riverside Ford of Tulsa

(730 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (855) 784-2373 (855) 784-2373
Used (918) 720-0883 (918) 720-0883
Service (877) 891-7202 (877) 891-7202

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverside Ford of Tulsa from DealerRater.

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Great experience.

Great experience. Was one of the easiest processes I’ve had. Would definitely recommend this dealership.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Riverside Ford Of Tulsa, we look forward to having you as one of our valued customers for many more years to come! The Riverside Difference Richard Bennett 918-445-2700

MJ you and Matthew were great, however the service

MJ you and Matthew were great, however the service department lacks good customer service. We had scheduled to come in to get our second key that didn’t come with the bronco and also replace the damaged top piece we all discussed, the service manager acted like we were putting him out to get us the key and replace the top piece so we ended up leaving, the reason I say this is because when I bought my Raptor next day I noticed it had a cold start rattle the service department gave me the run around for 6 months even talked to Larry Pierce and he said he got rid of the folks causing the no communication issues, anyway I ended up taking it to bill Knight in south Tulsa and they fixed my new truck that riverside couldnt. Sales side is awesome service side lacks a lot I figured Larry could get there problems sorted out but apparently not. Again you and Matthew were great keep it up if only the service side had folks like you and Matt were hey would probably run a lot smoother. Thanks,

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and this feedback outlining where you feel we can improve in order to make your next visit a 5-star experience. Thank you again for your input, and we hope to be able to serve you again. The Riverside Difference Richard Bennett 918-445-2700

Excellent truck buying experience.

Excellent truck buying experience. Great salesman ,great dealership everybody is very friendly when u come to the dealership

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Riverside Difference Richard Bennett 918-445-2700

This was the easiest time I've bought a vehicle.

This was the easiest time I've bought a vehicle. I got exactly what I wanted.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Riverside Ford Of Tulsa. We appreciate your business and hope to see you again soon! The Riverside Difference Richard Bennett 918-445-2700

Jessica was great!

Jessica was great! She was helpful and answered all questions we had. She sent us great pictures of the vehicle. Would most definitely recommend her!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Kyla, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jessica here at Riverside Ford Of Tulsa. The Riverside Difference Richard Bennett 918-445-2700

Best price and fatalistic customer service 👌perfect

Best price and fatalistic customer service 👌perfect sales experience in river Ford dealership tulsa oklahoma

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Riverside Ford Of Tulsa! Congrats on your new purchase, and let us know if we can be of any more assistance! The Riverside Difference Richard Bennett 918-445-2700

Riverside Ford is amazing!

Riverside Ford is amazing! We gave them a specific list of wants and they went above and beyond our expectations to find us exactly what we wanted! Everything was done in a timely manner and everyone was so friendly! Zarek was wonderful. He treated us like family and made sure we got everything we wanted! He listened and cared about all we wanted and delivered 100%! Best salesman ever!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Dean, for sharing your experience with us! We're happy to hear it went well with Zarek and hope you enjoy your new vehicle. We truly appreciate your feedback! The Riverside Difference Richard Bennett 918-445-2700

The salesman was great and a sweetheart.

The salesman was great and a sweetheart. The dealership however ....has much to be desired. They do not like to consider people as individuals with but as numbers. I prefer Chris Nikel by far but Riverside had the vehicle I wanted...win some, ya lose some. I still bought the vehicle I wanted just hoping I don't regret it later.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Richard Bennett 918-445-2700

Everyone was extremely nice, very professional and very

Everyone was extremely nice, very professional and very quick at their job. Excellent service we would highly recommend doing business with them

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much, Christy, for choosing Riverside Ford Of Tulsa! Congrats on your new purchase, and let us know if we can be of any more assistance! The Riverside Difference Richard Bennett 918-445-2700

Logan was great to deal with.

Logan was great to deal with. We are from Harrisburg, MO. He made purchasing a vehicle easier from out of the state than most dealerships we have dealt with locally. We are very happy with our purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Logan! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Riverside Difference Richard Bennett 918-445-2700