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Serra Ford Rochester Hills

(1,404 reviews)
Visit Serra Ford Rochester Hills
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–3:00pm 7:00am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 9 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 862-5805 (888) 862-5805
Used (888) 874-0074 (888) 874-0074
Service (888) 713-8850 (888) 713-8850

Reviews

(1,404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Ford Rochester Hills from DealerRater.

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Thank You For Everything

honestly ive never had such an easy smooth experience in a dealership.thanks to Angelo for making everything so simple, this is the second time my family has been there and he has helped us and it will certainly not be the last. thanks Angelo for everything !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We look forward to seeing you again in the future!

Great Service

I have to give a shout out to the Service Manager, Darryl Galka he did a great job updating me throughout the repair process and my car was sparking clean when it was returned:) R Morrison

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

This is so good to hear! Thank you for taking the time to leave this kind review!

Dealer response

Thank you!

Great Experience

We had a great experience at Huntington Ford. Mike Kopp was nothing less that stellar as our sales associate. We were helped promptly with professional integrity and found the vehicle that we were looking for at the right price. I will definitely recommend Huntington Ford to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much!

Dealer response

Thank you!

A salesman you'll like...

Dennis Willard helped me select my F-150 and I found him to be knowledgeable, caring and helpful in my decision process. There were no surprises with Dennis...just straight talk and reliable information that I needed to make a proper selection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!

Dealer response

Thank you! We hope to see you again in the future!

service

I had my car in for service and john helped me. he did a great job keeping me updated, and I got my car back promptly. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you!

Dealer response

Thank you!!

Like Family

I have been working with Jim for about the 10 years, and just bought my 7th car from him. Jim is professional, knowledgeable, and honest. Jim and the whole crew treat you like Family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much!

Dealer response

Thank you!

Great Experience As Always

Tread was great to deal with. He was patient, working with me on a great lease deal on my new F150. His follow up was great! He made the process simple, quick and easy. It's great to get another Ford from my Hometown Ford Dealer. Thanks Tread!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!

Dealer response

Thank you! We hope to see you again in the future!

Awesome experience.

Talked to the Dealer on Wed and picked up my Shelby on Thursday. It was all cleaned up and ready to go when I arrived

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!

Dealer response

Thank you!

quick and easy and knowledgable

Great dealership. Dennis had been around for a long time and knows the process and how to take advantage of all the ways to ensure the best deal and price is given to the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!

Dealer response

Thank you!

Wonderful Service!

Angelo is a very honest and personal sales consultant. He was very patient, informed, and very helpful. As this was my first purchase of a new vehicle, he helped me out every step of the way which made it a great experience! I would strongly recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!