Reviews
Everyone was extremely nice and Zain worked with me to
Everyone was extremely nice and Zain worked with me to get me into a car I actually wanted and liked! By far the best experience I've had at a dealership!
Everyone was extremely nice and Zain worked with me to
Everyone was extremely nice and Zain worked with me to get me into a car I actually wanted and liked! By far the best experience I've had at a dealership!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your fantastic feedback about Zain and the team, Katherine! We hope you love your new ride, and we hope to see you again at Germain Kia of Columbus!
Eric genuinely did a fantastic job getting my Kia Soul in
Eric genuinely did a fantastic job getting my Kia Soul in for service. He was concise, and expedient and kept informed throughout the process. Will definitely go to Germain for future car purchase and repairs. Thank you!
Eric genuinely did a fantastic job getting my Kia Soul in
Eric genuinely did a fantastic job getting my Kia Soul in for service. He was concise, and expedient and kept informed throughout the process. Will definitely go to Germain for future car purchase and repairs. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lisa, we're so glad to hear Eric took such good care of you! Thank you for choosing Germain Kia of Columbus and for sharing your experience. We look forward to seeing you again down the road!
Eric, service writer is wonderful with whom to deal.
Eric, service writer is wonderful with whom to deal. He is genuinely concerned the service is done properly and will go the extra mile to make sure I am satisfied with repairs or service.
Eric, service writer is wonderful with whom to deal.
Eric, service writer is wonderful with whom to deal. He is genuinely concerned the service is done properly and will go the extra mile to make sure I am satisfied with repairs or service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rick, we love hearing Eric went the extra mile for you! Thank you for choosing Germain Kia of Columbus and for sharing your experience.
Kyla was easy to deal with and made the process much more
Kyla was easy to deal with and made the process much more easier than past experiences
Kyla was easy to deal with and made the process much more
Kyla was easy to deal with and made the process much more easier than past experiences
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. We look forward to seeing you again at Germain Kia of Columbus!
Nathaniel was excellent, the car was in and out in less
Nathaniel was excellent, the car was in and out in less than the promised time, and everything was performed perfectly. Waiting area is clean and comfortable, the car was vacuumed, and we could not be happier with Germain Kia.
Nathaniel was excellent, the car was in and out in less
Nathaniel was excellent, the car was in and out in less than the promised time, and everything was performed perfectly. Waiting area is clean and comfortable, the car was vacuumed, and we could not be happier with Germain Kia.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, we're pleased to hear you had such a quick and seamless experience with Nathaniel and our team! Thank you for choosing Germain Kia of Columbus and for sharing your kind words. Safe travels ahead!
Had a appointment with Braden.
Had a appointment with Braden. He has always provided me with excellent customer service Very polite and professional. Knowledgeable about any questions I may have about my car services. Walked me out to my car, once service was completed.
Had a appointment with Braden.
Had a appointment with Braden. He has always provided me with excellent customer service Very polite and professional. Knowledgeable about any questions I may have about my car services. Walked me out to my car, once service was completed.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Licia, we're pleased to hear that Braden provided you with expert, professional, and attentive service. Thank you for choosing Germain Kia of Columbus and for sharing your experience! Safe travels!
Had an appointment for service.
Had an appointment for service. And a recall to be taken care of. Got what I needed within a reasonable timeframe
Had an appointment for service.
Had an appointment for service. And a recall to be taken care of. Got what I needed within a reasonable timeframe
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy we could help with everything in a timely manner, Lucy. Thanks for choosing Germain Kia of Columbus!
Perfect service as usual.
Perfect service as usual. Highly recommend. My dealership of choice for years now. Very pleased.
Perfect service as usual.
Perfect service as usual. Highly recommend. My dealership of choice for years now. Very pleased.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stephanie, we appreciate the stellar review here at Germain Kia of Columbus! We're glad to be your go-to dealership of choice!
Always excellent service!
Always excellent service! Shout out to Eric Burnside.He truly believes in great customer service!!!
Always excellent service!
Always excellent service! Shout out to Eric Burnside.He truly believes in great customer service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, it is always our pleasure to assist you and answer your questions. Thank you from all of us here at Germain Kia of Columbus!
First time with Cody and he was great!
First time with Cody and he was great! Also, Christine is always a fantastic employee who always make me feel like I’m the only customer that she cares about! Even though I know I am not the only one.!
First time with Cody and he was great!
First time with Cody and he was great! Also, Christine is always a fantastic employee who always make me feel like I’m the only customer that she cares about! Even though I know I am not the only one.!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, thank you for your continued business and your confidence in Cody & Christine! We appreciate your support and we are grateful to have you as a customer at Germain Kia of Columbus.