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Toyota of Mt. Pleasant

(426 reviews)
Visit Toyota of Mt. Pleasant
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (903) 263-0478 (903) 263-0478
Used (903) 263-0021 (903) 263-0021
Service (903) 487-2054 (903) 487-2054

Reviews

(426 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Mt. Pleasant from DealerRater.

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Great friendly people .

Great friendly people . Always ready to help and go out of their way to ensure great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Mt. Pleasant.

Very clean comfortable waiting area with quiet and

Very clean comfortable waiting area with quiet and knowledgeable associates who maintained contact throughout the service visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your feedback! We hope you come see us again soon.

Had our oil changed and tires rotated.

Had our oil changed and tires rotated. They did a good job and were helpful at the service desk. Would recommend them for any service needed. Also had them put a new battery on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sandy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Mt. Pleasant. We can't wait to see you again, have a great day.

Brought my Highlander in for an oil change in tire

Brought my Highlander in for an oil change in tire rotation. The Crew was polite, detailed and communicated exactly what they did what I needed to do in the future. Always a great experience at the Mount Pleasant Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Mt. Pleasant!

Always listen to the customer.

Always listen to the customer. Communicates any problems and takes care of it after talking to customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Mt. Pleasant! We can't wait to see you again, have a great day.

I would recommend this dealership to anyone looking for

I would recommend this dealership to anyone looking for a new or used vehicle. They also have a very good service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Our salesman David was well informed & super pleasant,

Our salesman David was well informed & super pleasant, and our finance guy, Rowdy was also awesome! We would definitely purchase another vehicle from Toyota of Mt. Pleasant or highly recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Malinda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Mt. Pleasant. We can't wait to see you again, have a great day.

Robert and Chris were great.

Robert and Chris were great. It was not a high pressure sales process. They were very knowledgeable and helpful. It was worth the drive from Dallas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gina, we're happy you found our staff to be so supportive during your experience here at Toyota of Mt. Pleasant. We can't wait to see you again, have a great day.

Was surprised with a diagnosis fee upon checkout.

Was surprised with a diagnosis fee upon checkout. I wasn?t told when making my appointment or when I arrived there would be a charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Bryan, I am so glad our General Manager, Jonathan, was able to resolve this issue with you. We took this as a learning opportunity, and are so appreciative of your time. If you need anything else, please feel free to reach out. We hope to see you again soon!

Great people !

Great people ! Excellent service ! Welcomed us at the service door , came and chatted with us , and have been the best Toyota experience in Texas. They got the car we wanted and worked a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Judith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Mt. Pleasant. We can't wait to see you again, have a great day.