Reviews
Great experience with Fitzgerald VW Annapolis.
Great experience with Fitzgerald VW Annapolis. Brought my Tiguan in for service and wasn't even expecting to buy a new car. Walked out with a brand new Tiguan. Thanks John & Conrad.
Great experience with Fitzgerald VW Annapolis.
Great experience with Fitzgerald VW Annapolis. Brought my Tiguan in for service and wasn't even expecting to buy a new car. Walked out with a brand new Tiguan. Thanks John & Conrad.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bret and the Fitzgerald of Annapolis team treated my wife
Bret and the Fitzgerald of Annapolis team treated my wife and me like royalty, as they always do. I was more than happy to drive over 100 miles roundtrip to purchase our new 2025 Atlas. I’ll also make the trip for future service. Thank you, Bret!
Bret and the Fitzgerald of Annapolis team treated my wife
Bret and the Fitzgerald of Annapolis team treated my wife and me like royalty, as they always do. I was more than happy to drive over 100 miles roundtrip to purchase our new 2025 Atlas. I’ll also make the trip for future service. Thank you, Bret!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales people are really nice of course but I am
The sales people are really nice of course but I am disappointed that they lied about the extended service warranty. I bout into the 2 oil changes a year plus bumper to bumper warranty. Come to find out it only means they give you 35 dollars a quarter to pay tworda an oil change and you pay difference and the 35 dollars has to be used in that quarter. And can’t be added on if you don’t use it. Not what they explained when I bought my 2019 Volvo t5 r series from them. I hope nothing goes wrong with it because I’m very disappointed in what they told me.
The sales people are really nice of course but I am
The sales people are really nice of course but I am disappointed that they lied about the extended service warranty. I bout into the 2 oil changes a year plus bumper to bumper warranty. Come to find out it only means they give you 35 dollars a quarter to pay tworda an oil change and you pay difference and the 35 dollars has to be used in that quarter. And can’t be added on if you don’t use it. Not what they explained when I bought my 2019 Volvo t5 r series from them. I hope nothing goes wrong with it because I’m very disappointed in what they told me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Left a voicemail for the service manager about recent
Left a voicemail for the service manager about recent work done on my 2015 Jetta tdi and never got a call back
Left a voicemail for the service manager about recent
Left a voicemail for the service manager about recent work done on my 2015 Jetta tdi and never got a call back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Bret has been going above and beyond for me.
Bret has been going above and beyond for me. Everyone at the dealership has been great!
Bret has been going above and beyond for me.
Bret has been going above and beyond for me. Everyone at the dealership has been great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fitzgerald VW always makes the buying process easy.
Fitzgerald VW always makes the buying process easy. We are on vehicle number 3 and headed to 4 soon. Thanks!
Fitzgerald VW always makes the buying process easy.
Fitzgerald VW always makes the buying process easy. We are on vehicle number 3 and headed to 4 soon. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bret Grant is always great to work with and helps us get
Bret Grant is always great to work with and helps us get the car that fits our family. Thanks again!!
Bret Grant is always great to work with and helps us get
Bret Grant is always great to work with and helps us get the car that fits our family. Thanks again!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fitzgerald Volkswagan in Annapolis is the Gold standard
Fitzgerald Volkswagan in Annapolis is the Gold standard when decising to purchasing a new or used vehicle. My experience was nothing more than surprising and welcoming throughout my visit. I thought I would never say it, but my salesman Breton Grant was completely welcoming and extremely professional. I also would like to mention that this dealership has the right stuff when it comes to customer service with a smile. My used vehicle fits all my expectations. Thank you again!
Fitzgerald Volkswagan in Annapolis is the Gold standard
Fitzgerald Volkswagan in Annapolis is the Gold standard when decising to purchasing a new or used vehicle. My experience was nothing more than surprising and welcoming throughout my visit. I thought I would never say it, but my salesman Breton Grant was completely welcoming and extremely professional. I also would like to mention that this dealership has the right stuff when it comes to customer service with a smile. My used vehicle fits all my expectations. Thank you again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
When we were unexpectedly in the need of a car after an
When we were unexpectedly in the need of a car after an accident, we knew just who to call: Anthony Johnson. Anthony was a dream to work with the first time we purchased a car with Fitzgerald. Anthony cares about you as a buyer and cares that the car you choose will meet your needs. He is extremely knowledgeable about the cars he sells and all aspects of the purchasing process. We’ve purchased cars before and he is the kind of person you hope to find when in the market expectedly but most of all when the need is unexpected.
When we were unexpectedly in the need of a car after an
When we were unexpectedly in the need of a car after an accident, we knew just who to call: Anthony Johnson. Anthony was a dream to work with the first time we purchased a car with Fitzgerald. Anthony cares about you as a buyer and cares that the car you choose will meet your needs. He is extremely knowledgeable about the cars he sells and all aspects of the purchasing process. We’ve purchased cars before and he is the kind of person you hope to find when in the market expectedly but most of all when the need is unexpected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was having a really hard time at the original
I was having a really hard time at the original dealership that I originally leased my car with and trying to buy out my lease turned into a nightmare of confusion and jumping through hoops and the other dealership still wouldn’t cooperate with me. My experience with Fitzgerald was fantastic and I genuinely felt like they cared about my situation. Anthony and AJ were wonderful and made the whole process so easy for me and I’m genuinely so thankful for the people at Fitzgerald.
I was having a really hard time at the original
I was having a really hard time at the original dealership that I originally leased my car with and trying to buy out my lease turned into a nightmare of confusion and jumping through hoops and the other dealership still wouldn’t cooperate with me. My experience with Fitzgerald was fantastic and I genuinely felt like they cared about my situation. Anthony and AJ were wonderful and made the whole process so easy for me and I’m genuinely so thankful for the people at Fitzgerald.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car