Skip to main content

Fitzgerald Volkswagen Annapolis

(130 reviews)
Visit Fitzgerald Volkswagen Annapolis
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (410) 793-1121 (410) 793-1121
Used (410) 793-1058 (410) 793-1058
Service (410) 946-1534 (410) 946-1534

Inventory

See all 172 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since October 2019.
At Fitzgerald Volkswagen Annapolis we understand that buying a vehicle is one of the biggest investments our customers make in life and we appreciate you taking the time to visit our profile and to see what we're all about. At Fitzgerald Volkswagen Annapolis we strive to provide our customers with the most enjoyable car buying experience possible by offering our FitzWay Low Price a no hassle no haggle price which includes the manufacturer's warranty and any manufacturer's loaner car benefits. We understand the expectations and standards of our customers and we strive to meet those throughout the entire life of your vehicle.
Welcome To Fitzgerald Volkswagen Annapolis!

Service center

Phone number (410) 946-1534

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Volkswagen Annapolis from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience with Fitzgerald VW Annapolis.

Great experience with Fitzgerald VW Annapolis. Brought my Tiguan in for service and wasn't even expecting to buy a new car. Walked out with a brand new Tiguan. Thanks John & Conrad.

Great experience with Fitzgerald VW Annapolis.

Great experience with Fitzgerald VW Annapolis. Brought my Tiguan in for service and wasn't even expecting to buy a new car. Walked out with a brand new Tiguan. Thanks John & Conrad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Bret and the Fitzgerald of Annapolis team treated my wife

Bret and the Fitzgerald of Annapolis team treated my wife and me like royalty, as they always do. I was more than happy to drive over 100 miles roundtrip to purchase our new 2025 Atlas. I’ll also make the trip for future service. Thank you, Bret!

Bret and the Fitzgerald of Annapolis team treated my wife

Bret and the Fitzgerald of Annapolis team treated my wife and me like royalty, as they always do. I was more than happy to drive over 100 miles roundtrip to purchase our new 2025 Atlas. I’ll also make the trip for future service. Thank you, Bret!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

The sales people are really nice of course but I am

The sales people are really nice of course but I am disappointed that they lied about the extended service warranty. I bout into the 2 oil changes a year plus bumper to bumper warranty. Come to find out it only means they give you 35 dollars a quarter to pay tworda an oil change and you pay difference and the 35 dollars has to be used in that quarter. And can’t be added on if you don’t use it. Not what they explained when I bought my 2019 Volvo t5 r series from them. I hope nothing goes wrong with it because I’m very disappointed in what they told me.

The sales people are really nice of course but I am

The sales people are really nice of course but I am disappointed that they lied about the extended service warranty. I bout into the 2 oil changes a year plus bumper to bumper warranty. Come to find out it only means they give you 35 dollars a quarter to pay tworda an oil change and you pay difference and the 35 dollars has to be used in that quarter. And can’t be added on if you don’t use it. Not what they explained when I bought my 2019 Volvo t5 r series from them. I hope nothing goes wrong with it because I’m very disappointed in what they told me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Left a voicemail for the service manager about recent

Left a voicemail for the service manager about recent work done on my 2015 Jetta tdi and never got a call back

Left a voicemail for the service manager about recent

Left a voicemail for the service manager about recent work done on my 2015 Jetta tdi and never got a call back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Bret has been going above and beyond for me.

Bret has been going above and beyond for me. Everyone at the dealership has been great!

Bret has been going above and beyond for me.

Bret has been going above and beyond for me. Everyone at the dealership has been great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Fitzgerald VW always makes the buying process easy.

Fitzgerald VW always makes the buying process easy. We are on vehicle number 3 and headed to 4 soon. Thanks!

Fitzgerald VW always makes the buying process easy.

Fitzgerald VW always makes the buying process easy. We are on vehicle number 3 and headed to 4 soon. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Bret Grant is always great to work with and helps us get

Bret Grant is always great to work with and helps us get the car that fits our family. Thanks again!!

Bret Grant is always great to work with and helps us get

Bret Grant is always great to work with and helps us get the car that fits our family. Thanks again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Fitzgerald Volkswagan in Annapolis is the Gold standard

Fitzgerald Volkswagan in Annapolis is the Gold standard when decising to purchasing a new or used vehicle. My experience was nothing more than surprising and welcoming throughout my visit. I thought I would never say it, but my salesman Breton Grant was completely welcoming and extremely professional. I also would like to mention that this dealership has the right stuff when it comes to customer service with a smile. My used vehicle fits all my expectations. Thank you again!

Fitzgerald Volkswagan in Annapolis is the Gold standard

Fitzgerald Volkswagan in Annapolis is the Gold standard when decising to purchasing a new or used vehicle. My experience was nothing more than surprising and welcoming throughout my visit. I thought I would never say it, but my salesman Breton Grant was completely welcoming and extremely professional. I also would like to mention that this dealership has the right stuff when it comes to customer service with a smile. My used vehicle fits all my expectations. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

When we were unexpectedly in the need of a car after an

When we were unexpectedly in the need of a car after an accident, we knew just who to call: Anthony Johnson. Anthony was a dream to work with the first time we purchased a car with Fitzgerald. Anthony cares about you as a buyer and cares that the car you choose will meet your needs. He is extremely knowledgeable about the cars he sells and all aspects of the purchasing process. We’ve purchased cars before and he is the kind of person you hope to find when in the market expectedly but most of all when the need is unexpected.

When we were unexpectedly in the need of a car after an

When we were unexpectedly in the need of a car after an accident, we knew just who to call: Anthony Johnson. Anthony was a dream to work with the first time we purchased a car with Fitzgerald. Anthony cares about you as a buyer and cares that the car you choose will meet your needs. He is extremely knowledgeable about the cars he sells and all aspects of the purchasing process. We’ve purchased cars before and he is the kind of person you hope to find when in the market expectedly but most of all when the need is unexpected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I was having a really hard time at the original

I was having a really hard time at the original dealership that I originally leased my car with and trying to buy out my lease turned into a nightmare of confusion and jumping through hoops and the other dealership still wouldn’t cooperate with me. My experience with Fitzgerald was fantastic and I genuinely felt like they cared about my situation. Anthony and AJ were wonderful and made the whole process so easy for me and I’m genuinely so thankful for the people at Fitzgerald.

I was having a really hard time at the original

I was having a really hard time at the original dealership that I originally leased my car with and trying to buy out my lease turned into a nightmare of confusion and jumping through hoops and the other dealership still wouldn’t cooperate with me. My experience with Fitzgerald was fantastic and I genuinely felt like they cared about my situation. Anthony and AJ were wonderful and made the whole process so easy for me and I’m genuinely so thankful for the people at Fitzgerald.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
See all 130 reviews