Reviews
Best ever
I have taken my Nissan Rogue to this dealership ever since I have gotten it. I could not ask for better service, better care, better concern. Larry in the Service Department is the gentleman that I request and go to for all that needs to be done or if I have a problem or concern of any sort. He has always treated with great care, always making sure I need what I actually need and never tries to "just sell" the service. He always takes the time to explain what is needed, why, and always makes you feel like you are a valued customer. He is honest, caring, works hard, keeps you informed, and has a great customer relationship with all his customers. He is an asset to this company. I would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Kudos to Ferman Nissan!!
Always professional! Work performed in a timely manner and 100% informed regarding service, price, and recommendations. Would not think of going anywhere else for service. Why go anywhere else when you already have the best?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
DEALERSHIP PURCHASED NEW CAR SATURDAY MAY 26 2018
SALES REP WAS EXCELLENT-WAITED OVER TWO HRS ONCE WE PURCHASED CAR TO GET TO THE FINANCIAL DEPT- WHEN THEIR INDIVIDUAL WAS EXCELLENT PLACE WAS VERY CLEAN AND QUIET
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We look forward to serving you in the future.
Great Service
Jose always goes above and beyond to provide me with great customer service when it comess to servicing my car. He always keeps me inform about my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future!
Above and beyond for first time buyers
My girlfriend and I bought our first new car from them and they did an amazing job. Their manager, Andrew, dealt with us personally and we had everything figured out before we even showed up. The Sales Associate, Brandy and Financing Manager Leo both went out of their way to make it an easy, hassle free process. I would definitely recommend Ferman to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review! We look forward to serving you in the future.
Working hard through the storm
Before I ever stepped foot on the lot I was able to discuss (via email) all my concerns with my sales rep, Marc Harris. I explained that I just had a baby, and didn't want to spend all day at a car lot with an infant. If they could not meet my trade in and payment expectations I didn't want to waste our time. He walked me through the process on line, and allowed me to shop without feeling pressured. On the day we agreed to meet a horrible rain storm came through. The staff at the dealership took time to make sure my family was taken care of. They went out in the rain and moved at least 3 cars around to get to the car I really wanted to see. Marc was able to give us a great deal on our trade in and kept us in the payment schedule we were looking for. Thank you to the entire staff, it was truly a team effort.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We look forward to serving you in the future!
Great experience
Purchasing a car with Anthony Suda is a great experience. This is our second purchase from him and I would/and do recommend him to anyone looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Guida!
Buying another car
Our car was totaled and we needed to get a new car the salesperson work with us till we were able to get the payments we needed and helped with financing they were very helpful and always we surely appreciate everything they did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We look forward to serving you in the future!
Oil change
Everyone is awesome to work with. They attend to every your every needs. I would never change dealerships. Expert service, these people go above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review, Louis!
Great follow-through
Larry gave exceptional customer service. He was very accommodating and took care of repair concerns I had with my tires and navigation system. He made sure all the points of the inspection were addressed, and was not pushy. He was also very considerate & accommodating of the time frame of the appointment and repairs so I can make it to work on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review!
