Reviews
Sometimes buying a vehicle is a tangled mess.
Sometimes buying a vehicle is a tangled mess. But the team at Infinity of San Jose was helpful untying the knot and making a happy deal.
Sometimes buying a vehicle is a tangled mess.
Sometimes buying a vehicle is a tangled mess. But the team at Infinity of San Jose was helpful untying the knot and making a happy deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi KJ, Thank you for taking the time to share your experience, hope you love the car. Thank you, Aaron de Priest GSM
The process was fast and smooth, Amazing people and
The process was fast and smooth, Amazing people and friendly, they are not pushy. I definitely will come back for the next vehicle.
The process was fast and smooth, Amazing people and
The process was fast and smooth, Amazing people and friendly, they are not pushy. I definitely will come back for the next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Michael, Thank you for taking the time to share your experience, hope you love the car. Thank you, Hadi Davoodi Sales Manager
Exceptional purchase and after sell service Experience!
Exceptional purchase and after sell service Experience! I recently had the pleasure of purchasing BMW x1 xDrive from INFINITY of San Jose, and I couldn't be more impressed with the entire experience. From the moment I walked in, the staff was incredibly friendly, professional, and attentive to my needs. The sales team was knowledgeable about all the vehicles on the lot and took the time to answer every question I had—no matter how small. They made sure I was well-informed about the features, financing options, and even helped me with a test drive that sealed the deal. What truly stood out to me was the transparency throughout the process. There were no hidden fees, and I felt confident that I was getting a fair price. The dealership’s commitment to customer satisfaction is evident in every step, from the warm welcome to the paperwork process. Additionally, the finance team went above and beyond to ensure I received the best possible deal, offering a range of financing options that fit my budget. I left the dealership with a fantastic car and a smile, knowing I made the right choice. If you're looking for an honest, customer-focused car dealership with a fantastic selection, I highly recommend INFINITY of San Jose.
Exceptional purchase and after sell service Experience!
Exceptional purchase and after sell service Experience! I recently had the pleasure of purchasing BMW x1 xDrive from INFINITY of San Jose, and I couldn't be more impressed with the entire experience. From the moment I walked in, the staff was incredibly friendly, professional, and attentive to my needs. The sales team was knowledgeable about all the vehicles on the lot and took the time to answer every question I had—no matter how small. They made sure I was well-informed about the features, financing options, and even helped me with a test drive that sealed the deal. What truly stood out to me was the transparency throughout the process. There were no hidden fees, and I felt confident that I was getting a fair price. The dealership’s commitment to customer satisfaction is evident in every step, from the warm welcome to the paperwork process. Additionally, the finance team went above and beyond to ensure I received the best possible deal, offering a range of financing options that fit my budget. I left the dealership with a fantastic car and a smile, knowing I made the right choice. If you're looking for an honest, customer-focused car dealership with a fantastic selection, I highly recommend INFINITY of San Jose.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ranjeet Yadav, we truly appreciate your honest feedback. We would like the opportunity to make this up to you. Please contact our manager at (408) 531-3000 so we can make your experience a positive one.
I started my search in November looking for a previously
I started my search in November looking for a previously owned BMW 7-Series at United Imports and Infiniti of San Jose (both companies are affiliated). I inquired about one particular car in December, and I was responded to by Shahin Shirkhodaei. He informed me that the car I was interested in had sold, but he really tried to sell me on another car, but I wasn't interested in it. Shahin remained patient with me and we kept in touch for 4 more months until I finally found the car I wanted and Shahin jumped all over it to help me get my car. I was so impressed that he hung in there with me until I found the right car. That is great customer service! And that's why I bought the car from Shahin and Infiniti of San Jose! In fact, everyone at Infiniti of San Jose was very nice to me throughout the entire process. I will buy from them again. This is the 2nd car I have purchased from United Imports/Infiniti of San Jose. Outstanding!
I started my search in November looking for a previously
I started my search in November looking for a previously owned BMW 7-Series at United Imports and Infiniti of San Jose (both companies are affiliated). I inquired about one particular car in December, and I was responded to by Shahin Shirkhodaei. He informed me that the car I was interested in had sold, but he really tried to sell me on another car, but I wasn't interested in it. Shahin remained patient with me and we kept in touch for 4 more months until I finally found the car I wanted and Shahin jumped all over it to help me get my car. I was so impressed that he hung in there with me until I found the right car. That is great customer service! And that's why I bought the car from Shahin and Infiniti of San Jose! In fact, everyone at Infiniti of San Jose was very nice to me throughout the entire process. I will buy from them again. This is the 2nd car I have purchased from United Imports/Infiniti of San Jose. Outstanding!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The whole sales department team made this purchase happen
The whole sales department team made this purchase happen and I thank all of you for putting the extra effort to make a dream of purchasing my own vehicle a success! You see I was diagnosed with an incurable illness in 2014! Ever since then I?ve had negative results in my life! This purchase was the first positive thing in my life since being diagnosed! In 2019 my neurologist suspected my ldrivers license due to a medical incident while driving! A huge shout out to Raul Davila for taking a personal interest in the purchase of this vehicle come true! Your are truly a blessing to know you Raul! God will continue to bless you in years to come!
The whole sales department team made this purchase happen
The whole sales department team made this purchase happen and I thank all of you for putting the extra effort to make a dream of purchasing my own vehicle a success! You see I was diagnosed with an incurable illness in 2014! Ever since then I?ve had negative results in my life! This purchase was the first positive thing in my life since being diagnosed! In 2019 my neurologist suspected my ldrivers license due to a medical incident while driving! A huge shout out to Raul Davila for taking a personal interest in the purchase of this vehicle come true! Your are truly a blessing to know you Raul! God will continue to bless you in years to come!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.
Very professional with great customer service and
Very professional with great customer service and attention to detail. I would recommend 10 out of 10.
Very professional with great customer service and
Very professional with great customer service and attention to detail. I would recommend 10 out of 10.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We truly appreciate your recommendation and are glad to hear you had such a positive experience. Your satisfaction is our top priority, and we’re thrilled to know we met your expectations. We look forward to serving you again in the future!
Very pleased with the knowledge of the employees as well
Very pleased with the knowledge of the employees as well as the excellent customer service!
Very pleased with the knowledge of the employees as well
Very pleased with the knowledge of the employees as well as the excellent customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi K, Thank you for taking the time to let us know about your experience. Thank you, Aaron de Priest GSM
Raul De Leon was super helpful during my buying process.
Raul De Leon was super helpful during my buying process. Not pushy and helped me find the right car. Thank you!
Raul De Leon was super helpful during my buying process.
Raul De Leon was super helpful during my buying process. Not pushy and helped me find the right car. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Alex, Thank you for taking the time to let us know about your experience. Thank you, Aaron de Priest GSM
My sales consultant Raul De Leon was very knowledgeable
My sales consultant Raul De Leon was very knowledgeable and answered all my questions. I would definitely recommend this dealer to anyone looking for a new car!
My sales consultant Raul De Leon was very knowledgeable
My sales consultant Raul De Leon was very knowledgeable and answered all my questions. I would definitely recommend this dealer to anyone looking for a new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Alberto, Thank you for taking the time to let us know about your experience. Thank you, Aaron de Priest GSM
Excellent customer service !
Excellent customer service !! Marina was very helpful in finding a car within my price range and my online application. It was an easy and smooth process. Definitely recommend asking for marina she’s awesome 🤩
Excellent customer service !
Excellent customer service !! Marina was very helpful in finding a car within my price range and my online application. It was an easy and smooth process. Definitely recommend asking for marina she’s awesome 🤩
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Celica, Thank you for taking the time to let us know about your experience. Thank you, Aaron de Priest GSM