Reviews
I had a great experience purchasing my used 2023 Tesla Y
I had a great experience purchasing my used 2023 Tesla Y from Lumin Fisker! I worked with Alexandria who was very helpful in selecting this vehicle and answering all my questions. She really wanted to make sure I got the right vehicle for me even if I had to go to another dealer. In the end, the Tesla was the perfect car at a perfect price! Pete even found that he could beat my banks financing rate and so I got the car at even a lower monthly payment amount! Way to go Lumin! They were really nice to work with (not pushy) and made the transaction a very pleasant purchase experience. I will be back when I need my next car!
I had a great experience purchasing my used 2023 Tesla Y
I had a great experience purchasing my used 2023 Tesla Y from Lumin Fisker! I worked with Alexandria who was very helpful in selecting this vehicle and answering all my questions. She really wanted to make sure I got the right vehicle for me even if I had to go to another dealer. In the end, the Tesla was the perfect car at a perfect price! Pete even found that he could beat my banks financing rate and so I got the car at even a lower monthly payment amount! Way to go Lumin! They were really nice to work with (not pushy) and made the transaction a very pleasant purchase experience. I will be back when I need my next car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AWESOME INVENTORY!
AWESOME INVENTORY! AWESOME PRICES! AWESOME STAFF! Thank you for everything!! All stars given to everyone
AWESOME INVENTORY!
AWESOME INVENTORY! AWESOME PRICES! AWESOME STAFF! Thank you for everything!! All stars given to everyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pete did a great job, my rate after his negotiations is
Pete did a great job, my rate after his negotiations is 6.9%, all my doubts were covered,very professional workeres out here, recommend them,I'll be back for sure
Pete did a great job, my rate after his negotiations is
Pete did a great job, my rate after his negotiations is 6.9%, all my doubts were covered,very professional workeres out here, recommend them,I'll be back for sure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Lumin Fisker of Folsom!
Thank you Lumin Fisker of Folsom! I inquired about a vehicle online, the respond by Roxanne was very quick, she was very informative and answered all my questions! I was be able to purchase my new Fisker, which I'm so excited about!!! Thank you Pete for making my financing process easy!
Thank you Lumin Fisker of Folsom!
Thank you Lumin Fisker of Folsom! I inquired about a vehicle online, the respond by Roxanne was very quick, she was very informative and answered all my questions! I was be able to purchase my new Fisker, which I'm so excited about!!! Thank you Pete for making my financing process easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
ompared to past dealership experiences, Lumin made
ompared to past dealership experiences, Lumin made purchasing my new vehicle incredibly easy and fast! Kelly was super responsive and great to work with, as was getting financing. The no-haggle pricing was excellent and all the cars I looked at were a good deal Compared to other similar vehicles locally. I love my new vehicle and the entire sales process took less than an hour. Highly recommend checking out Lumin Fisker of Folsom for your next car purchase!
ompared to past dealership experiences, Lumin made
ompared to past dealership experiences, Lumin made purchasing my new vehicle incredibly easy and fast! Kelly was super responsive and great to work with, as was getting financing. The no-haggle pricing was excellent and all the cars I looked at were a good deal Compared to other similar vehicles locally. I love my new vehicle and the entire sales process took less than an hour. Highly recommend checking out Lumin Fisker of Folsom for your next car purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BEWARE OF SELLER
!!!BEWARE OO THIS COMPANY!! They use the Word Family But After You Drive Off And Come Back With A Question,You Are NOTHING TOO THEM!!
BEWARE OF SELLER
!!!BEWARE OO THIS COMPANY!! They use the Word Family But After You Drive Off And Come Back With A Question,You Are NOTHING TOO THEM!!
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t recommend this DEALERSHIP TO KNOW ONE!!! BE
Do not recommend this Dealership!!!! Worst Customer,Watch what you sign because once you do they don’t care about you!!!? I tried taking back the next day and they said we signed away our rights, which they didn’t even explain for a lousy$250!! So Beware!
Don’t recommend this DEALERSHIP TO KNOW ONE!!! BE
Do not recommend this Dealership!!!! Worst Customer,Watch what you sign because once you do they don’t care about you!!!? I tried taking back the next day and they said we signed away our rights, which they didn’t even explain for a lousy$250!! So Beware!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Watch what you Sign and Worst Customer Experience!
WORST EXPERIENCE EVER!!!! I WISH I DIDN’D BUY MY VEHICLE FROM THEM!!! THEY TALK FAMILY BUT AS SO AS YOU SIGN, AND WATCH WHAT YOU SIGN, THEY HAVE THE WORST COSTUMER SERVICE EVER!!!
Watch what you Sign and Worst Customer Experience!
WORST EXPERIENCE EVER!!!! I WISH I DIDN’D BUY MY VEHICLE FROM THEM!!! THEY TALK FAMILY BUT AS SO AS YOU SIGN, AND WATCH WHAT YOU SIGN, THEY HAVE THE WORST COSTUMER SERVICE EVER!!!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Giving used car dealers a better name
Good deal on a great used car. Relaxed but helpful staff (Jairo and vlad). They allowed us to test drive the car (without accompanying us), and have our mechanic check over the new car on a subsequent visit. Gave a fair price on part exchange and were overall very helpful. Would use them again if the right car comes up again. ;-)
Giving used car dealers a better name
Good deal on a great used car. Relaxed but helpful staff (Jairo and vlad). They allowed us to test drive the car (without accompanying us), and have our mechanic check over the new car on a subsequent visit. Gave a fair price on part exchange and were overall very helpful. Would use them again if the right car comes up again. ;-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
If I could give my overall experience a negative number I
If I could give my overall experience a negative number I most definitely would. The car buying process was decent enough, minus one of the salesmen at their parent dealership Lentegrity (across the street). He was rude when I didn't accept their initial offer during negotiations. Nevertheless, I bought my car. Within three (3) days my car's battery died and died repeatedly over the past few months. One of the times my car battery died I was locked out of the car. The remote features/the Key Fob completely went offline after the battery died yet again. I was only given one Key FOB and on top of that, the manual key to enter the car was never cut. I had to call roadside assistance to gain access to my car. The next day, I called Integrity to get the car key made. I initially talked to Yanna from the Service Team and explained what happened. It took about a week to get ahold of Yanna after our initial conversation. When I finally spoke to her she was dismissive. She arranges for me to drive to Sacramento (I don't live in Sac), to meet up with a locksmith at the dealership on a Saturday. The locksmith takes the blank key (that was never cut) and says he'll get the key made based on the VIN. When the key is eventually sent to my house it does not work. I called and spoke with Alexi the manager of the Service Team. I tell him the key doesn't work and he becomes rude and unprofessional. He stated he spent a lot of money to get my key made and he doesn't want to spend any more money. Mind you I put down close to 10K on this car. Whatever the key cost to get made is not as much as I just paid to purchase this car. His behavior was beyond disrespectful and unprofessional. You should have got the key made before adding it to the market. Next, I speak to a Sales Manager at Integrity. I believe his name was Ortiz. I explained to him what happened and how rude and unhelpful the service team had been. The Sales Manager tells me he's trying to help me, but strongly implied he will do nothing if I write a bad review. At this point, I just want my car registration, so I can take my car to its manufacturing dealership to get the key made. Ortiz says he doesn't have to give me my registration early legally. My registration and plates were due mid-Aug 2023. I still have not received my plates and registration. I have called Integrity several times and they don't answer the phones. This place is where the stereotype of sleazy used car salesmen comes from. This dealership is unethical, rude, unprofessional, liars, and bullies. If you see a car at a decent price, I'd say run away. The trouble you will have after purchase will not be worth it. I took my car to its manufacturing dealership for an inspection and the reason my car's battery kept dying was Integrity put in an aftermarket battery that was not strong enough to support the remote features. Nevertheless, after dealing with professionals, I was able to get my car battery replaced and now it doesn't die. No thanks to Integrity Auto Sales though. Don't walk away from this place, RUN!
If I could give my overall experience a negative number I
If I could give my overall experience a negative number I most definitely would. The car buying process was decent enough, minus one of the salesmen at their parent dealership Lentegrity (across the street). He was rude when I didn't accept their initial offer during negotiations. Nevertheless, I bought my car. Within three (3) days my car's battery died and died repeatedly over the past few months. One of the times my car battery died I was locked out of the car. The remote features/the Key Fob completely went offline after the battery died yet again. I was only given one Key FOB and on top of that, the manual key to enter the car was never cut. I had to call roadside assistance to gain access to my car. The next day, I called Integrity to get the car key made. I initially talked to Yanna from the Service Team and explained what happened. It took about a week to get ahold of Yanna after our initial conversation. When I finally spoke to her she was dismissive. She arranges for me to drive to Sacramento (I don't live in Sac), to meet up with a locksmith at the dealership on a Saturday. The locksmith takes the blank key (that was never cut) and says he'll get the key made based on the VIN. When the key is eventually sent to my house it does not work. I called and spoke with Alexi the manager of the Service Team. I tell him the key doesn't work and he becomes rude and unprofessional. He stated he spent a lot of money to get my key made and he doesn't want to spend any more money. Mind you I put down close to 10K on this car. Whatever the key cost to get made is not as much as I just paid to purchase this car. His behavior was beyond disrespectful and unprofessional. You should have got the key made before adding it to the market. Next, I speak to a Sales Manager at Integrity. I believe his name was Ortiz. I explained to him what happened and how rude and unhelpful the service team had been. The Sales Manager tells me he's trying to help me, but strongly implied he will do nothing if I write a bad review. At this point, I just want my car registration, so I can take my car to its manufacturing dealership to get the key made. Ortiz says he doesn't have to give me my registration early legally. My registration and plates were due mid-Aug 2023. I still have not received my plates and registration. I have called Integrity several times and they don't answer the phones. This place is where the stereotype of sleazy used car salesmen comes from. This dealership is unethical, rude, unprofessional, liars, and bullies. If you see a car at a decent price, I'd say run away. The trouble you will have after purchase will not be worth it. I took my car to its manufacturing dealership for an inspection and the reason my car's battery kept dying was Integrity put in an aftermarket battery that was not strong enough to support the remote features. Nevertheless, after dealing with professionals, I was able to get my car battery replaced and now it doesn't die. No thanks to Integrity Auto Sales though. Don't walk away from this place, RUN!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car