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Imperial Toyota

(1,507 reviews)
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Sales hours: 12:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00am–6:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (508) 905-5217 (508) 905-5217
Used (508) 905-5216 (508) 905-5216
Service (508) 488-9449 (508) 488-9449

Reviews

(1,507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Toyota from DealerRater.

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Fawad, and Hany in Financing, were both very

Fawad, and Hany in Financing, were both very professional, knowledgeable and extremely patient with me. I actually enjoyed my car leasing process as both were very nice, kind gentlemen. Fawad spent a bit of time trying to teach me all the Car Play features, the was very kind as I am Not very fond of or good at all those applications. Bob the manger even came over to greet me and assure the they were all meeting my needs i. e. monthly payments. I will be back to see the three of them when this lease expires. 😊 Thanks “guys” Lynn

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Worked with Jarett again.

Worked with Jarett again. This guy really knows his stuff. Feel like I walk in with a list of complaints and his response is "I got you" and every item is fixed. Finding a guy that also makes sure to check for warranty repairs is priceless!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This is my third experience at this specific dealership.

This is my third experience at this specific dealership. very helpful sales staff, as always. Since I was buying out my lease, I dealt mostly with the finance person, Desiree. She is always so nice and I appreciate how simple she makes the process. she explains things very well and keeps it simple. their service team is also really nice and the very pleasant when I have gone.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We were treated very well and with respect.

We were treated very well and with respect. Curtis Jones was awesome and took care of us. Highly recommend.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Sales - Amer was easy to work with.

Sales - Amer was easy to work with. Pleasant, professional, and not pushy at all. Service - The service department was great. Curtis made sure that I have all the information I needed and more, scheduled everything, and kept me informed throughout.

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  • Overall experience 5.0
  • Does recommend this dealer
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Outstanding Toyota Dealership.

Outstanding Toyota Dealership. Makes purchasing a new Toyota a pleasant, no stress experience. The group of true professionals from Fawad Rezayee, Hany Arian to Bob Bailargen, made it easy to purchase my new Rav4. Great interest rates, great sales process, auto ready in a day. This is my family's 5th Toyota purchase from Imperial.....the only dealership we will use.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I will recommend Imperial Toyota to anyone looking for a

I will recommend Imperial Toyota to anyone looking for a new car! I never once felt pressured and was very pleased with their prices and offers. Fawad was a great salesman - knew his stuff and was easy going.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I did an oil change and checked the entire car.

I did an oil change and checked the entire car. Excellent service, very helpful and careful with our vehicle. Many thanks to Tech Robert Mallard and attendant Advisor Fernanda Quedevez.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Hoje fui à imperial Toyota em Milford fui muito bem

Hoje fui à imperial Toyota em Milford fui muito bem recebida pelo Devin Sullivan e a Soamy do services, equipe nota 10, muito paciente e atenciosos por não falarmos a mesma língua, parabéns a equipe 😉

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Just picked up my new car at Imperial Toyota.

Just picked up my new car at Imperial Toyota. My salesperson Majed A. made this experience a pleasure. Not only was he professional and informative but he also listen to what I wanted in my new car. He took time to show me the different models and explained the differences between them. Spent time showing me the new safety features, set up the Bluetooth for me and made sure I was comfortable with the features of dashboard before driving off the lot. Highly recommend Majed A. as a salesman. Professional, courteous, informative and no pressure! Thank you for making this a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.