Imperial Toyota

All the time best advisor really very helpful and good polite person JARETT VIENS I really appreciate his effort all the time smiles on face

I would recommend the service department I have worked with Jarett Viens on several service visits. He is always pleasant and helpful with my issues. He treats you as if you are very important. He is kind, respectful and even funny. I would highly recommend working with him whether it is just a regular service or an issue with your car. I have not had a good experience with the sales department and would not be going back there if it wasn’t for the Jarett in the service department. I feel confident in anything he recommends. He goes above and beyond to take care of any issues.

I went in for service on my air conditioner and met with Jarett Veins. He listened to me and set up my service quickly. He made me feel like I wasn't just another customer. I recommend him to anyone who needs service! He was friendly and professional.

If you are looking for a vehicle, please make sure to stop by Imperial Toyota and look for Mr. Hany. I'm a customer since 2016 and the whole team is wonderful, but Mr. Hany definitely stands out. It is the 3rd vehicle I buy from Mr. Hany and he always goes above and beyond to make sure you receive an outstanding service! I don't consider buying a car anywhere else!!

Paul Macchi is amazing to work with! He spent a lot of time helping us ring our new vehicle and answered every question we had! If you’re looking to take the hassle out of car buying Paul is your guy!

I HAVE RECOMMENDED IMPERIAL TOYOTA TO MY FRIENDS, CURTIS HAS NOT ONLY IMPRESSED ME WITH HIS KINDNESS, I HAPPEN TO BE IN MY SEVENTIES, BUT ALSO THE WAY HE EXPLAINS IN SIMPLE TERMS, THE NEEDS OF MY PRIDE AND JOY. THANK YOU CURTIS, KEEP UP THE GOOD WORK AND KINDNESS TO ALL OF YOUR CUSTOMERS.

I really recommend Imperial Toyota of Milford, they were very helpful while purchasing a car from them. Great experience, excellent customer service, and friendly. Desiree was very helpful!! Thanks

I bought a 2021 RAV4 Hybrid and had the best service! Bob B did a fantastic job and I couldn't have been happier with my service!

I've had several dealership experiences and, having had a two decades long support career myself, I can say confidently that Imperial Toyota has it figured out. I walked in and was welcomed within a minute and was sat down with a snack, bottle of water and friendly salesperson (Hany) right away. Hany took the time to get to know me, understand my wants and needs, and tell me about himself as well. My time at the dealership topped over four hours, but it went by in the blink of an eye. The options were clearly explained to me by Hany and later by the (equally friendly and personable) finance manager. I never felt pressured or like I was anything but valued. In fact, I felt valued and that each person in service, sales, management and finance truly wanted to make my experience positive. Even when I returned for my sticker and registration, the staff remembered me, warmly welcomed me back, took the time to hear about my experience with my vehicle this far and offer suggestions and troubleshoot any issues I had. As a service professional and as a customer, Imperial Toyota and Hany have my highest recommendation. Five stars.

Great service and great shopping experience! Very quick appointments for servicing. I will continue to shop with them.