Reviews
Communication from start to finish was excellent.
Communication from start to finish was excellent. They have made the process of getting maintenance on my vehicle, easy and enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Francisco, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Very helpful; knowledgeable and people oriented.
Very helpful; knowledgeable and people oriented. Great staff and advisors. Always go there for my service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Great service, timely and efficient.
Great service, timely and efficient. I have a great service advisor. Excellent communication and explaining what services will be performed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Daniel provided superb service today!
Daniel provided superb service today! He was very professional, informative and delivered service in a timely manner. I highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Thanks for the recommendation, and have an amazing day!
Despite the cramped conditions due to new construction,
Despite the cramped conditions due to new construction, the service team continues to provide services. I am disappointed that I was unable to reserve my preferred type of vehicle as a loaner now. I hope that is a temporary change. My service provider is Daniel Perez. He is a major consideration for me as I look for my next Lexus and is why I am a Lexus owner.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (575) 489-2300.
Excellent service and communication with the customer.
Excellent service and communication with the customer. My service representative Jaime takes time to make sure I understand the service. He takes excellent care of the customer throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
I have been very impressed from the very beginning.
I have been very impressed from the very beginning. Professional personnel and very helpful both sales and service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Service department has always been excellent especially
Service department has always been excellent especially my service representative Daniel Perez. He makes ownership of a Lexus a pleasure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
Great customer service!
Great customer service! Very professional! Prompt in providing good service. I have nothing but praises for their service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
My service representative was very knowledgeable about my
My service representative was very knowledgeable about my Vehicle and went over recipe step by step witch I Appreciated very much , one of the very best customer service representative I've encountered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Gilbert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!