HGreg.com West Palm Beach

Called to ask for an out the door price prior to arrival over the phone, but they would never provide one. I decided to stop by against my better judgement and when I arrived I discovered another 1500$ for an "elite protection package". They barely even cleaned the car I was interested in, never mind application of any protective coatings. Complete scam in my view. Very unprofessional all around. They are inefficient and ineffective at dealing with even the most basic elements of customer service and worse yet demonstrated to me a lack of honesty and integrity. Walk out like I did if this happens. Only deal with dealerships that provide a full out the door price over the net.

If you are CONSIDERING HGregg, try to call them for anything other than sales and see if you can speak with anyone. (Spoiler alert- NO). Do not buy from here. It’s not worth it. You have no support after you leave the car lot, they’re impossible to reach, and they also offer cars and switch last minute.

Hoy es 07/13/25 . En la tarde este día me dirigí desde Miami hasta West Palm Beach a este lugar a comprar un carro ( LINCOLN MKZ 2018 ) . Manejé casi 80 millas porque este carro me gustaba mucho e iba decidido a comprarlo . Cuando llegué allí fui tratado con una amabilidad difícil de describir por lo bien que me sentí en ese momento . Pasaron unos minutos hasta que nos sentamos frente a frente con una persona ( a la cual le doy gracias 🙏🏽) por serme sincero y dejarme saber que el precio del carro nada tenía que ver con el publicado en internet ya que este precio (17497 dólares ) se le deberían sumar 4000 dólares más entre FEES y demás y demás aumentos . Considero una falta de respeto por parte de este dealer cosas como estas que no son más que una MENTIRA para atraer clientes . Gracias a esta persona que NO NOS HIZO PERDER EL TIEMPO Y NOS HABLÓ CLARO DESDE UN INICIO !!! Me Encargaré de compartir esta opinión por todas sus dependencias por todo el país para ver si muchas personas la ven y no caigan en trampas como estas !! Al final , TIEMPO PERDIDO POR UNA MENTIRA PUBLICADA EN INTERNET !!!! Al final el precio real de este carrito serían 21497 o quizás un poco más !!!!

I called and spoke with Andy Perez I explained my situation regarding my credit. He said no problem will work with you. I had a 6pm appt with Roman in West palm beach. He was rude, nasty n told me flat out he cant do nothing for me. REALLY?? According to your web site you help people. I had a $3000 deposit to. No worries I got approved at Palm Beach Kia. Thanks for waiting my time. So unprofessional.

I've bought my car from that place and no later than two weeks that I had the car I had to do service to the car and had to pay $600 out of pocket. Also be aware of the hidden fees that is 3700. Also I clearly signed a paper that states that I DO NOT wanted to share my email to any third parties such as different companies sending me emails and now I've been seeing spam mail every day. I do not recommend this dealership for anyone and if you already bought a car from this dealership good luck with your purchase.

TERRIBLE!!! BUYERS BEWARE!!! This dealership is a scam!!!! $3500 IN DEALERSHIP FEES!!!! Tried to scam my daughter into 16% interest rate on top of the extra $3500 fees for a retail not wholesale priced car. We left. Today they called and offered 6% interest. WHAT A JOKE. WE WILL NEVER GO BACK AND WILL WARN EVERYONE NOT TO GO. And we are looking for 3 vehicles for my household.

It was a pleasant experience in all phases. From selection, price, to trade in, to finalizing the deal. Everyone was professional, informative and a pleasure to do business with. Our sales rep Anthony Silcila in particular was exceptional. "look him up" Thank you.

My family and I came to get a new car.When you come here ask for Tahim.He was awesome and the only sales rep that was a breeze to talk to. Gave us a good price, walked away happy. Thank you

HHGregg West Palm Beach--Advertised price ($13495) then increase cost of car!! ($13795-BASE price) Add other fees, a buyer protection play for $1590--a year for lost keys, interior seat protection, etc. I DIDN'T this is a work truck. buyer beware. Unethical!!

Hgreg claims to do an inspection of the lighting and all other parts of the car they sell before selling it. With that in mind, i paid 149$ to have a 2023 Mercedes EQB shipped from West Palm store to the Tampa store and when it got there the car had condensation in the passenger headlight and the lights malfunction. As a consumer its not fair to me because i had to purchase the car before they would fix the light ... so i purchase the car but after i purchased the car & paid for shipping they said it would be 3 weeks before it could get serviced. Mind you, the car supposed to have passed Hgreg inspection of the lighting prior to being listed for sale. .... To sum it up, Hgreg lied about the inspection and i cant get a refund .and if i want to exchange for another vehicle i have to pay another shipping fee. .. They give sleezy salesmen a whole new plateau . ***pictured is the car 30 mins after i locked the doors and the lights switch was in the off position. Why is the parking lights on and why is only 1 light on , if the lighting passed Hgreg inspection ??? i feel like a victim and im hoping Hgreg get me strait. i purchased bumper to bumper warranty and insurance #TruReal (i really just want my money back, but the "5 day 500 mile worry free buying" is for exchanges only. A company with real integrity would refund me since the inspection didnt inspect.) ... ...squid xxx salesmen hit me with the bait & switch. The Better Business B coming to check the integrity tho.