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Lugoff Chevrolet Buick GMC

(1,064 reviews)

Reviews

(1,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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So I made an appointment to see a vehicle and surprise my

So I made an appointment to see a vehicle and surprise my wife with her Christmas present. The vehicle was in the shop at the time of arrival for an oil change. After bringing it out for her to drive we found a large scrap and smudging area like something had hit the passenger side door. They did buff most of it out. Also the inside WAS NOT clean. After purchasing we were told we would get a car wash for 3 years. Still waiting on that email several weeks later. We did order custom leather seats also. Hope it’s not a very unreasonable amount of time. My wife loves her car tho. Jason Gibson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

He was very professional and not a normal pushy

He was very professional and not a normal pushy salesperson. I would ut another car from this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worst experience I've had with trying to get my vehicle

Worst experience I've had with trying to get my vehicle repaired at this delaership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Personalized service, very polite and considerate, great

Personalized service, very polite and considerate, great people. Service was completed satisfactorily and on-time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Too long a wait .

Too long a wait . Inform AAA of the need for an appointment before leaving vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The financing department was great because I used my own

The financing department was great because I used my own bank. The dealership helped me get into my new vehicle to move a piece of junk off of their lot. I’ve called and left messages and still no answer. I understand as is but clearly they did not do their do diligence and over look the vehicle, and still charged max price for it. By all means please avoid if possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership with great customer service.

Great dealership with great customer service. We drove from out of state just to do business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The only complaint was it took so long to be able to get

The only complaint was it took so long to be able to get a appt. My mom was without a car for over 2 weeks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department was very professional and

The service department was very professional and efficient. They had my vehicle before they had promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding staff, Kasey & Caleb really got it going on.

Outstanding staff, Kasey & Caleb really got it going on. In and out without a issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Kasey and Caleb were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com