Reviews
So I made an appointment to see a vehicle and surprise my
So I made an appointment to see a vehicle and surprise my wife with her Christmas present. The vehicle was in the shop at the time of arrival for an oil change. After bringing it out for her to drive we found a large scrap and smudging area like something had hit the passenger side door. They did buff most of it out. Also the inside WAS NOT clean. After purchasing we were told we would get a car wash for 3 years. Still waiting on that email several weeks later. We did order custom leather seats also. Hope it’s not a very unreasonable amount of time. My wife loves her car tho. Jason Gibson
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
He was very professional and not a normal pushy
He was very professional and not a normal pushy salesperson. I would ut another car from this location.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worst experience I've had with trying to get my vehicle
Worst experience I've had with trying to get my vehicle repaired at this delaership
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Personalized service, very polite and considerate, great
Personalized service, very polite and considerate, great people. Service was completed satisfactorily and on-time
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Too long a wait .
Too long a wait . Inform AAA of the need for an appointment before leaving vehicle.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
The financing department was great because I used my own
The financing department was great because I used my own bank. The dealership helped me get into my new vehicle to move a piece of junk off of their lot. I’ve called and left messages and still no answer. I understand as is but clearly they did not do their do diligence and over look the vehicle, and still charged max price for it. By all means please avoid if possible.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great dealership with great customer service.
Great dealership with great customer service. We drove from out of state just to do business with them.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The only complaint was it took so long to be able to get
The only complaint was it took so long to be able to get a appt. My mom was without a car for over 2 weeks
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- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
The service department was very professional and
The service department was very professional and efficient. They had my vehicle before they had promised.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding staff, Kasey & Caleb really got it going on.
Outstanding staff, Kasey & Caleb really got it going on. In and out without a issue.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Kasey and Caleb were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com