Reviews
Thankful that you are still carrying Buick in your
Thankful that you are still carrying Buick in your inventory. The sales personnel were very helpful.
Thankful that you are still carrying Buick in your
Thankful that you are still carrying Buick in your inventory. The sales personnel were very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Charlene, it means so much to us to see your review! Thanks from the team at Cavender Auto Country Chevrolet Buick GMC.
They always want to find everything else other than
They always want to find everything else other than what's wrong with your vehicle, than what you tell them. Every time I have taken it in to get fixed, they always break something. Last time they broke something and took it back for something else, they told me they would fix it, and guess what still did not get fixed. they need to explain the extended warranty better than they do. They totally screwed us on our Tahoe. Had us believing an extended warranty was unlimited. Then the GM offered us to trade it in but then wanted to only give us $7,000.00 on a tahoe we bought two years ago from them. Now reminded you the tahoe since has had a new ac, new transmission and new ball joints new rear main seal, new radio and new battery and new shocks and new lift gate and new manifold bolt and new ac seat, stabilizers, new leveling kit. Also when they broke something they filed with the warranty people so that took money away from the new engine I need for my tahoe. They wanted us to pay 8,000.00 out of 14,000.00 for new engine. Engines do not cost that much. I will never do business with the again. ALSO THEY OWN THE WARRANTY COMPANY PER THE GM. Theresa, does not know anything about service and Nicole is worst. She had people lie to us.
They always want to find everything else other than
They always want to find everything else other than what's wrong with your vehicle, than what you tell them. Every time I have taken it in to get fixed, they always break something. Last time they broke something and took it back for something else, they told me they would fix it, and guess what still did not get fixed. they need to explain the extended warranty better than they do. They totally screwed us on our Tahoe. Had us believing an extended warranty was unlimited. Then the GM offered us to trade it in but then wanted to only give us $7,000.00 on a tahoe we bought two years ago from them. Now reminded you the tahoe since has had a new ac, new transmission and new ball joints new rear main seal, new radio and new battery and new shocks and new lift gate and new manifold bolt and new ac seat, stabilizers, new leveling kit. Also when they broke something they filed with the warranty people so that took money away from the new engine I need for my tahoe. They wanted us to pay 8,000.00 out of 14,000.00 for new engine. Engines do not cost that much. I will never do business with the again. ALSO THEY OWN THE WARRANTY COMPANY PER THE GM. Theresa, does not know anything about service and Nicole is worst. She had people lie to us.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review, Rhonda, and we appreciate you speaking with our leadership about the concerns with your vehicle. We're glad to have been able to help with the repairs made to your vehicle through the expiration of your vehicle's extended warranty. Please know we appreciate your business, and we are here to help should you like to take advantage of our services in the future.
This dealership was solid all the way around.
This dealership was solid all the way around. They genuinely work for the customer and absolutely make sure your satisfied.
This dealership was solid all the way around.
This dealership was solid all the way around. They genuinely work for the customer and absolutely make sure your satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jesse, thank you for sharing your experience! We truly appreciate your business and hope to see you again at Cavender Auto Country Chevrolet Buick GMC.
september 28 2025 took my vehicle in for warranty work
september 28 2025 took my vehicle in for warranty work Darrell took very good care of me in a timely manner thanks to him and service department . i can’t say that about the sales department what a joke
september 28 2025 took my vehicle in for warranty work
september 28 2025 took my vehicle in for warranty work Darrell took very good care of me in a timely manner thanks to him and service department . i can’t say that about the sales department what a joke
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear our service team had you back on the road in no time! We will be sure to share this feedback with them. We apologize for any disappointment with our sales department in the past. If you would like to provide more feedback, please feel free to reach out to (979) 319-4183. at your convenience. Thank you.
Good experience with a very friendly and knowledgeable
Good experience with a very friendly and knowledgeable staff. I would recommend this dealership to anyone looking for a Chevrolet vehicle. Low pressure sales staff is a plus.
Good experience with a very friendly and knowledgeable
Good experience with a very friendly and knowledgeable staff. I would recommend this dealership to anyone looking for a Chevrolet vehicle. Low pressure sales staff is a plus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronald, thank you for recommending Cavender Auto Country Chevrolet Buick GMC! We are thrilled to hear that our team made your experience a great one. Safe travels!
Everyone is so friendly and helpful!
Everyone is so friendly and helpful! Everytime I come in for service it’s always a great experience!
Everyone is so friendly and helpful!
Everyone is so friendly and helpful! Everytime I come in for service it’s always a great experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian, we appreciate your kind words for our Cavender Auto Country Chevrolet Buick GMC team. See you next time!
Great service department when dealing with warranty
Great service department when dealing with warranty vehicle issues. Patrick and the whole service department were always available to assist me with my vehicles numerous break downs! All of your time and effort assisting me was greatly appreciated!
Great service department when dealing with warranty
Great service department when dealing with warranty vehicle issues. Patrick and the whole service department were always available to assist me with my vehicles numerous break downs! All of your time and effort assisting me was greatly appreciated!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nicole, we're glad Patrick and our service team were so helpful with your vehicle's warranty issues. We appreciate your business, and we hope to see you again at Cavender Auto Country Chevrolet Buick GMC!
Brian Ford and Chris Juárez made the car buying
Brian Ford and Chris Juárez made the car buying experience comfortable and easy without high pressure. We are very satisfied with our new vehicle.
Brian Ford and Chris Juárez made the car buying
Brian Ford and Chris Juárez made the car buying experience comfortable and easy without high pressure. We are very satisfied with our new vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle and thank you for choosing Cavender Chevrolet and sharing your experience! We will pass along your kudos to our team.
Brian Ford and Christina Juarez were great!
Brian Ford and Christina Juarez were great! They both made the purchase of my vehicle very smooth and easy. Chris was also very attentive and kind to my elderly mother making sure she was comfortable while Brian answered my many questions. Brian was very knowledgeable and helped me get through the process with ease. I also want to mention Moses, who explained all the financial part of the deal. I highly recommend this dealership. Excellent service!
Brian Ford and Christina Juarez were great!
Brian Ford and Christina Juarez were great! They both made the purchase of my vehicle very smooth and easy. Chris was also very attentive and kind to my elderly mother making sure she was comfortable while Brian answered my many questions. Brian was very knowledgeable and helped me get through the process with ease. I also want to mention Moses, who explained all the financial part of the deal. I highly recommend this dealership. Excellent service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Cavender Auto Country Chevrolet Buick GMC! We're delighted to hear that Brian, Christina, and Moses provided excellent service and made the process smooth for both you and your mother. We appreciate the recommendation!
Brianna Rhodes was awesome along with Phil in finance!
Brianna Rhodes was awesome along with Phil in finance! They made our new car purchase experience great!
Brianna Rhodes was awesome along with Phil in finance!
Brianna Rhodes was awesome along with Phil in finance! They made our new car purchase experience great!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kimberly, we're delighted to hear that Brianna and Phil made your car purchase experience great at Cavender Auto Country Chevrolet Buick GMC! Thank you for the kind words and enjoy your new vehicle!