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Auto Lux

(169 reviews)
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Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–4:00pm
(516) 204-7487 (516) 204-7487

Inventory

See all 79 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2024.
Welcome to AutoLux, your trusted dealership in Elmont NY. Enjoy a wide selection of Economy and Luxury well maintained pre owned vehicles available for all lifestyle and budget needs. Buy with confidence and a peace of mind, we focus on hand picking lease returns and one owner clean vehicle history report. Advertised price does not include tax, title, license inspection, finance charges, pre installed dealer item, lender fees (if applicable) or dealer prep charges. To take advantage of advertised pricing, consumers must finance through the dealer.
Best certified Luxury vehicles in Long Island and Tri-State area !

Reviews

(169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Lux from DealerRater.

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Waste of my time.

Waste of my time. The old, "bait and switch" tactic. I found a car I was interested online. Emailed that I was interested. Autolux called to inquiry when I wanted to come test drive. Then they texted me. Then they called the night before verifying I was coming in. Then they called the morning of. Each time I said I'd be there at 11:30 to check out the car. What happened? You guessed it. "Oh, we sold that car last night!" So, why call to see if I was coming THAT MORNING? Get it? Stay away.

Waste of my time.

Waste of my time. The old, "bait and switch" tactic. I found a car I was interested online. Emailed that I was interested. Autolux called to inquiry when I wanted to come test drive. Then they texted me. Then they called the night before verifying I was coming in. Then they called the morning of. Each time I said I'd be there at 11:30 to check out the car. What happened? You guessed it. "Oh, we sold that car last night!" So, why call to see if I was coming THAT MORNING? Get it? Stay away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Matthew made the process so easy.

Matthew made the process so easy. I usually hate car shopping, but he actually made it enjoyable. No pushy sales tactics, just helpful, honest advice. I love my new ride—thank you Auto Lux!

Matthew made the process so easy.

Matthew made the process so easy. I usually hate car shopping, but he actually made it enjoyable. No pushy sales tactics, just helpful, honest advice. I love my new ride—thank you Auto Lux!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Darriel went above and beyond to make sure I found the

Darriel went above and beyond to make sure I found the right car for my needs. He was super knowledgeable and patient, answering all my questions. Couldn’t have asked for a better experience at Auto Lux!”

Darriel went above and beyond to make sure I found the

Darriel went above and beyond to make sure I found the right car for my needs. He was super knowledgeable and patient, answering all my questions. Couldn’t have asked for a better experience at Auto Lux!”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Darriel was fantastic.

Darriel was fantastic. He wasn’t pushy and gave me space to decide. That alone made me want to buy from Auto Lux. Super chill vibe and great prices too!

Darriel was fantastic.

Darriel was fantastic. He wasn’t pushy and gave me space to decide. That alone made me want to buy from Auto Lux. Super chill vibe and great prices too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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These people are outright Liars, cheats and thieves.

These people are outright Liars, cheats and thieves..One lie after another was given to me this week..The price changed according to who I spoke with...then they added $2500.00 to prepare car after agreeing on set price...Dont walk away...RUNNNNNN!In order to get out of the deal...They said it was sold a few minutes after my conversation with manager..These people should be arrested.

These people are outright Liars, cheats and thieves.

These people are outright Liars, cheats and thieves..One lie after another was given to me this week..The price changed according to who I spoke with...then they added $2500.00 to prepare car after agreeing on set price...Dont walk away...RUNNNNNN!In order to get out of the deal...They said it was sold a few minutes after my conversation with manager..These people should be arrested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Darriel went above and beyond to make sure I found the

Darriel went above and beyond to make sure I found the right car for my needs. He was super knowledgeable and patient, answering all my questions. Couldn’t have asked for a better experience at Auto Lux!

Darriel went above and beyond to make sure I found the

Darriel went above and beyond to make sure I found the right car for my needs. He was super knowledgeable and patient, answering all my questions. Couldn’t have asked for a better experience at Auto Lux!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I've bought cars from other dealerships before, but none

I've bought cars from other dealerships before, but none matched the professionalism and service at Auto Lux. Darren made the whole process smooth and stress-free. Highly recommend this place!

I've bought cars from other dealerships before, but none

I've bought cars from other dealerships before, but none matched the professionalism and service at Auto Lux. Darren made the whole process smooth and stress-free. Highly recommend this place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Dissatisfied with the Fees and deceitful marketing

Very Dissatisfied with the Fees and deceitful marketing of this place. I went to see a Lexus NX with which was advertised at $22,990 before taxes and Document fees were supposed to be $195 online. Upon arriving at the dealer I checked the car, they confirm the internet price with me, however upon sitting down to get the out the door price, the sales person told me the price he gave me was after the downpayment (mind you I was going to buy cash; so there was no downpayment) and that the price was over $31K. I tried reasoning with the price gouging and he stand his ground on the price by asking me to check the KBB Value. I advise that if I was going to go by the KBB Value, I might as well get it from Lexus directly. Other reviews are correct, please avoid this place like the plague.

Very Dissatisfied with the Fees and deceitful marketing

Very Dissatisfied with the Fees and deceitful marketing of this place. I went to see a Lexus NX with which was advertised at $22,990 before taxes and Document fees were supposed to be $195 online. Upon arriving at the dealer I checked the car, they confirm the internet price with me, however upon sitting down to get the out the door price, the sales person told me the price he gave me was after the downpayment (mind you I was going to buy cash; so there was no downpayment) and that the price was over $31K. I tried reasoning with the price gouging and he stand his ground on the price by asking me to check the KBB Value. I advise that if I was going to go by the KBB Value, I might as well get it from Lexus directly. Other reviews are correct, please avoid this place like the plague.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Joel was fantastic from start to finish.

Joel was fantastic from start to finish. He listened to what I wanted, showed me great options, and never pressured me into anything. I drove away in a car I love and will definitely come back to Auto Lux for my next vehicle!

Joel was fantastic from start to finish.

Joel was fantastic from start to finish. He listened to what I wanted, showed me great options, and never pressured me into anything. I drove away in a car I love and will definitely come back to Auto Lux for my next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Darriel was fantastic.

Darriel was fantastic. He wasn’t pushy and gave me space to decide. That alone made me want to buy from Auto Lux. Super chill vibe and great prices too!

Darriel was fantastic.

Darriel was fantastic. He wasn’t pushy and gave me space to decide. That alone made me want to buy from Auto Lux. Super chill vibe and great prices too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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