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Platinum Chevrolet

(39 reviews)
Visit Platinum Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (469) 685-1570 (469) 685-1570
Used (469) 685-1652 (469) 685-1652
Service (469) 331-4117 (469) 331-4117

Reviews

(39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Chevrolet from DealerRater.

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Great buying experience.

Great buying experience. Chris Bongiovanni is very personable and listens well. I bought a beautiful Traverse.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I would never get a car anywhere else but both my trucks

I would never get a car anywhere else but both my trucks there my son got his truck and Cadillac there from Jesse best sales guy ever Armando. The best finance guy ever hated both of mine. You could not ask for a better dealership they are awesome service department is great as well. I have PTSD and I?m calm every time. I?m there best place you could go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I?m incredibly grateful to have worked with Adam Drissi

I?m incredibly grateful to have worked with Adam Drissi and Justin Simpson. They guided me through every part of the application process, answered all my questions honestly, and worked hard to secure a great interest rate for my first car. Their patience and professionalism stood out, especially compared to the customer service I encountered at other dealerships in the area. Adam and Justin made the experience smooth and stress-free?I can?t recommend them enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chevy Terrell has always been able to get me in on my

Chevy Terrell has always been able to get me in on my time table, and I greatly appreciate it. Communication has been great too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The whole transition was top tier and I would definitely

The whole transition was top tier and I would definitely recommend others to use this same dealership when looking to purchase a vehicle. The employees who assisted me were superb.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I bought a 2024 Chevy Blazer RS last year from this

I bought a 2024 Chevy Blazer RS last year from this dealership. I needed an oil change and tire rotation done for my Chevy Blazer. The service was excellent! I was given a courtesy wash as well! The service department was professional and friendly. I received help from a salesman to help me with some of the options on my Blazer that I didn't know how to do. He spent a lot of time explaining to me how to set things up. I truly appreciated that! The dealership has a lot of customer space, which is great. It has a coffee, hot chocolate and tea bar along with an area to purchase snacks and other drinks. This is by far the best dealership that I have dealt with! We have purchased many Chevrolets in our lifetime, but Platinum has been our best experience. The only thing this dealership needs is a store to purchase Chevy t-shirts, caps, cups, etc. It would be amazing if GM would make replica cars to match the ones sold (Matchbox/Hot Wheels style). I have looked for a match on my own vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I used the service department to install some parts I

I used the service department to install some parts I ordered and they were very friendly. They were quick and efficient throughout the process in getting me taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very professional and helpful.

Very professional and helpful. Answered all my questions. Repairs were finished in a reasonable time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very Poor customer service!

Very Poor customer service!!! Never again will I have my car serviced again here. There was no feed back from my advisor nor a rental was offered for a week stay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had a wonderful experience.

I had a wonderful experience. They got me in an out on a Saturday afternoon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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