Reviews
We went to Metro Honda looking for a used Accord and...
We went to Metro Honda looking for a used Accord and ended up with a new Civic. Our Sales Rep, Mike Lewis was very knowledgeable, friendly, and courteous. He was not at all pushy. He went above and beyond what most sales reps I have delt with. I am very likely to recommend Metro Honda!!!! Thanks for making me a proud owner of a new Honda Civic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
we knew the type car we wanted. Roberto was very customer...
we knew the type car we wanted. Roberto was very customer friendly & an asset to the dealership. He did not put any pressure on us since we were only looking. He was willing to take his time and show us several vehiles. We sat down & discussed my price range. Thank you Roberto. David Helms was very helpful & worked with us & explained the paperwork we had to sign. Thank you David Helms.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
There was a guy named Daniel that worked on the fincial...
There was a guy named Daniel that worked on the fincial side that was a little rude. He speaks down to you, other than that our experience was great. Thankfully Sam was very nice in working with us over the phone as much as possible so that we did not have to sit at the dealership to long because we have two kids. That is the one thing that we do NOT like about dealerships, we dont want to feel like a number but we dont want to have to sit around and wait forever. Again Sam was very helpful in talking with us over the phone and making sure they could work with us and what we were looking at before we came in and wasted our time. Sam was very personal and friendly, and help occupy the time with the kids when we were there. I woulkd recommend Sam to any of my friends or Family. Thanks Benji Holliday
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is a one hopeless dealer with seriously hopeless...
This is a one hopeless dealer with seriously hopeless sales pol. I saw a car on their web site and went to see it ( on phone they told me it is available ) but after reaching there they told me that the car is in fact with their sister dealership. They didn't stop there, they wanted me to pay 200 $$ so that I can see the car. Next they showed metheir shoddy car (sticker price 16999 but that's excluding their CPo .... All inclusive the cost was well above 20k) just a lil less than buying a new one. Ruben also wanted 100 $$ from me to check whether I'm eligible for finance.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
From the first inquiry on a 2011 Honda Pilot, I was...
From the first inquiry on a 2011 Honda Pilot, I was treated with respect and given any and all possible information on the vehicle. Matt Hatfield made the car buying process easier for us and was available to answer all of our questions. He went above and beyond what most car salesmen would have done to make sure we received the best possible service. I will 100% reccommend Metro Honda, specifically because they are friendly and really take the time to get to know the customer's needs and wants in their Honda. Overall, I would give my experience buying a Honda Pilot a 10! Thanks to all the guys that worked hard, especially Matt, I am the proud owner of my first Honda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would recommend Metro Honda to anyone who is interested...
I would recommend Metro Honda to anyone who is interested (even casually) in buying a Honda in the Charlotte area. Every one we dealt with was very helpful and we felt no pressure to buy. Our Sales Rep, Sam Falgout, was especially knowledgeable, friendly, respectful and courteous. Sam and Metro Honda went out of their way to find the exact car we were looking for, instead of just trying to sell us what they had on the lot (unlike the other dealers I had talked to). We also got a great price on an Accord. Metro Honda and Sam Falgout will definately be at the top of our list when we buy our next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My name is Gordon Huneycutt. My family have owned Hondas...
My name is Gordon Huneycutt. My family have owned Hondas for at least 25 years. We do our research before buying a vehicle, however. After looking closley at the things we want in a car, as well as performance and service, the choice to buy a new car from Metro Honda was easy. Malachi did a great job for us. I don't trust car sales people! Malachi, however, made me feel comfortable from the beginning. He was not aggressive with us at any time. That would have been a deal breaker. I can buy anywhere. He answered all our questions and gave us a competetive price from the begining. I have never experienced that. Most importantly, he listened to me and did what I ask. I told him after the first contact that I did not want to be called at all. I would make a decision and call him back. He gave me a reasonable time that he could hold the price and I called him with the decision. When we purchased the car, Malaci stayed late that evening to walk us through the different features on the car and answer all our questions. I have never had a better car buying experience. If Malaci or sales staff at Metro treat us this way in the future I will buy from them again and I will send others that way. Buy the way, this was my third car from Metro Honda. I feel certain that there will be more. Another Satasfied Customer, Gordon Huneycutt
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Sales Staff !!! Frank in New Car Sales was great...
Great Sales Staff !!! Frank in New Car Sales was great !!! Great pricing on 2010 Honda Accord LX manual transmission. Duane Gorman was our New Car Sales Manager and he gave us a great price on the vehicle. He took into cosideration that my wife was a school teacher and they take great pride in helping out Union County Teachers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Metro Honda was a pleasure to work with. They stayed...
Metro Honda was a pleasure to work with. They stayed late with us and were always available for questions. Along with the best price, they had the most personable sales staff and made buying a car easy. I would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was a pleasurable experience. We made a second...
This was a pleasurable experience. We made a second visit to Metro Honda because the first experience was so positive. Obviously, on the second visit we purchased our Honda CR-V. Sam was courteous and knowledgeable about his product. We felt no pressure to buy, but we were treated like we were special and that our business would be appreciated. Other personnel we saw on site were very friendly. The facility was clean, attractive, and visitor friendly. Normally a Buick person, I am happy with our new CV-R; and I know that we will enjoy it for years to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
