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Family Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)
New (316) 799-0593 (316) 799-0593
Used (316) 799-0613 (316) 799-0613
Service (316) 799-0652 (316) 799-0652

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It was such a great experience.

It was such a great experience. I have bought several cars from this dealership over the last couple of years, and I will not go anywhere else. Such a family-friendly atmosphere, with each department working as a team to support their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I am an 80 year old man.

I am an 80 year old man. I made a huge mistake in doing business with Family Mitsubishi in Wichita, KS. They used fraud to get thousands of dollars from me. Do not ever go to Family Mitsubishi dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The manager, George, made us feel horrible when we

The manager, George, made us feel horrible when we couldn't qualify for a loan. He basically threw it in our face that we had to come up with all this money. After spending hours there negotiating and work through a deal, he was rude to us, and we definitely WILL NOT EVER BE BACK.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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A Great experience at Family Mitsubishi Motors

It was a good Friday afternoon test driving cars with help from Jermaine Curtis sales person. This was a good experience with Family Mitsubishi motors

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Treated like family

Family Mitsubishi has always treated us like family when it comes to getting car serviced or buying a new car. By far, better experience than other dealerships. Recently we were there to have our 2012 Mitsubishi Outlander repaired. In the end, we purchased a 2022 Outlander. Jasper was our saleman. Very polite, honest, not pushy, just an all well-rounded super nice guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Second time buying a Mitsubishi

This is the second time buying a Mitsubishi, both times has been the best experience buying a car. We weren't planning on buying a car, our 2012 Outlander broke down unexpectedly. This is the first time we ever bought the same model car, a 2022 Outlander. Jasper is a great salesman, had us smiling the whole time. Everyone there are so friendly. Nathan and Erica in the service are great Have never been treated this well by any other dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thanks

Best service I received at a Car lot before. Jasper was my sale person, very good job I love my CAR. One day service for me to get a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nobody knew anything sbout this! Omg

Bought a new car from them Got a couple small warranty issues My service guy isnt there. Voice mail box is full Nobody knew anything My sest belt is beating up my car Did I make a good choice??? Well see. Thw. They will fix the body also Ongoing ptoblem. I got dropped like a hot potatoe. WOW!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Not a car lot it's a freaking joke

I bought a used Dodge ram there and I've been trying to get. It serviced because it has a front end problem and a clunk in the rear end which is probably the rear end period But I cannot get anybody to answer the phone in service. And if they do I get the run around that? They have no other car for me to drive because one has been wrecked and 1 has been total and I'll only left them with 4 well my goodness. Looks like? Everybody is. More important? Who's? Making. Payments? The deal is. I paid my 16000 off immediately. I bought it with cash and I can't get a d*** thing. And my wife bought hers there as well.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BEST DEALERSHIP IN TOWN!

BEST DEALERSHIP!!! "Best Buying Experience I have ever had! I had trouble with my credit. The Finance Department went ABOVE AND BEYOND to help me walk out with a car the same day! This will be my dealership for life. They have very friendly, kind and caring service. And I will go there for my maintenance of my car as they have a very knowledgeable and kind Service Team. This place is just what their name says. Family Mitsubishi treats you like part of their family. This is the first time I have been at a Car Dealership in 25 years where I feel I am treated like "FAMILY" to help you with all your car needs from buying a car to service and maintenance of a car! 5 STARS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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