Land Rover Monroeville

I worked with Lauren and Nancy in service. Collected my vehicle, two hours later "reverse light malfunction lamp" displaying and same noise in the moonroof.

This past weekend, my wife and I took our search for a new car to the A&L Motors BMW dealership in Monroeville, PA. It was perhaps the best move that we could have made. Despite the fact that we were in the market for a Certified, Pre-Owned vehicle, we were treated by the entire A&L staff, in both the BMW and Jaguar/Land Rover facilities, with the utmost of professionalism, courtesy, respect and warmth. Special call-outs are extended to two exceptional individuals: Robert (Bob) Zimmerman, Jaguar/Land Rover Sales Guide, and Nick Bolkovac, Product Specialist/Genius and Technical Guru. During the two days that my wife and I spent at the dealership considering several options, models and profiles, Bob went out of his way to accommodate our requirements, including pulling several cars from inventory for us to examine and test drive. Low keyed and without ANY pressure whatsoever, Bob appeared motivated by, and far more interested in meeting our particular needs than he was in selling an automobile, a RARE quality in any sales-commissioned position today, but especially in the automotive business. Never once did Bob exhibit impatience (although he would have been warranted to so do) but rather exuded an "I'm here to serve you" attitude despite our (changing) objectives. It was precisely this customer-committed perspective, his desire to find the right vehicle for us, and his willingness to negotiate rationally and professionally with our targeted price that ultimately led to our purchasing a BMW 535i. Both my wife and I are thrilled with the car and deeply appreciative of Bob's indulgence and service. There are not enough words for us to express of appreciation of the other previously-mentioned A&L Motors' Product Specialist Nick Bolkovac. Nick is one of a new breed of Technical Experts, necessitated by the rich and complex technologies that are incorporated into the BMW product line. As with Bob, Nick approached us with warmth and personal charm that are rare to find in the automobile business today ... and are reflective of the superiority of the personnel throughout the A&L organization. For each of the various models that my wife and I were seriously considering, Nick patiently described and explained in depth the function and functioning of the multiple technical components that were incorporated into the infrastructures of the models we were evaluating. As with Bob Zimmerman, Nick Bolkovac was absolutely and fully dedicated to providing us with the level of knowledge that we sought ... delivering clearly, succinctly and extremely comprehensible descriptions of, and instructions for the use of, the features that each model represented. AS these features were discussed, Nick move forward to the next only after assuring himself, by having us execute each of the functions, that we truly understood how to use the particular option being covered. Nick is a great teacher who exhibits a superb balance of technical excellence and superior interpersonal skills. He is warm, human and humane! In that both my wife and I have recurring back issues, for us there was a special need, that of individually adjustable and formidable lumbar support mechanisms on both the driver and passenger side seats. This proved to be a significant challenge for my wife, who is both small and light of frame, and had great difficulty adjusting the driver side seat for visibility and comfort. From both sales and technical support sides of the A&L dealership, but especially with Nick?s unwavering dedication, perseverance and ?I will get this resolved? attitude, she received incredible support, personal involvement, and a most caring attitude that refused to give up until a solution was, in fact, achieved. Based on my wife's and my experience, if one is in the market for a new or previously owned BMW (or Jaguar or Land Rover), there is no better place to make that acquisition than at A&L Motors in Monroeville, PA.

unfortunately no pictures of the 7 series I a had requested were ever sent. oh well, still shopping

Excellent service. George has been so accomodating trying to find the perfect fit for my needs. I will purchase from this dealership most definitely.

I just picked up my X5 40e from A&L BMW dealer in Monroeville, Pennsylvania and I have to admit it was the easiest lease I have ever done in my life. Brandon,Jessica, John, Matt and everybody else was extremely helpful and I got the best deal on a BMW X5 hybrid hands down. I was in/out with my new X5 in less than an hour. Brandon was extremely helpful, he went out of his way to accommodate all my questions or needs. Brandon worked closely with management and represented my interest on this deal and honored every promise he made. He applied every discounted and incentive I qualified for on this X5, which resulted in this amazing lease that I have. I've been shopping for over three months at every dealer within a 1000 mile radius and I could not find a deal like this one. I strongly recommend Brandon and A&L BMW dealer to anybody looking to buy or lease a BMW or any of the cars they sell.

We just purchased a new 2016 BMW X3 from A&L. This was our first experience in purchasing a true luxury automobile. I had seen the vehicle listed online and contacted A&L to set up an appointment. Jeff was our sales consultant. From the moment we walked into the dealership, I felt totally comfortable and at ease unlike so many previous automobile purchases. Jeff knew the X3 inside and out and from top to bottom. I had many questions and if he didn't have the answer he immediately found someone that did. We received a super discount from A&L and BMW so I was sold. The sales and credit process were fast and efficient. They took less than an hour. Again, nothing but high praise for Jeff, A&L and the sales and credit team!

Recently purchased a 428 series BMW from George at A&L Motors. I have bought many cars in my life time and this sales person was extremely professional and knew his product information on several vehicles, from engine to radio functions. He flat out knew what he was selling. Super job and did not feel as if i was buying a car. On our way home my wife said to me that buying this car was not painful at all, which most car purchases can be very painful. I have been in sales my entire career and respect that George knows his product and was not a typical car salesman. It was a pleasure to deal with him and this dealership. Thank you

Very professional and knowledgable. I would recommend A&L

Best experience ever!!!!! If you're looking for a team that is knowledgeable, friendly, kind and helpful, go to A&L!!!

Salesperson George - very personable and quickly understood our needs. professional and efficient in all aspects of the sales process.