Mercedes-Benz of Hoffman Estates

Great experience as soon as I walk in every one was friendly and helpful. I recommend this dealership 100%

I was emailing with Steve Meloney in sales and I highly recommend dealing with him if you're in the market for a Mercedes. He was very friendly, open, and honest. The E-class I was looking at had just sold before I contacted them, so I wasn't able to make a deal, but Steve was great to work with and replied back to my emails right away. You should ask for him by name if you want a hassle-free experience.

We had the best experience while buying our car with Mercedes-Benz of Hoffman Estates. Total professionalism & extreme courtesy throughout the entire process. Steve Meloney was a complete pleasure to work with.

Mercedes-Benz dealer just next door to my house , but the best service in the car industry! There is no words to express my happiness and gratitude for this people who working here ! Running a fleet of Sprinters Limousine and anytime when we got a quick question or immediate care they jump in the problem and got it fix right the way to keep my business running! Top notch mechanics and very good customers service, Omar been my hero her in this location! Recommend and share my real good experience!

All employees of the dealership were very helpful and friendly. It was a pleasure walking around and checking out cars there!

The dealer was $20,000 shy of giving me a fair trade-in. That’s pretty bad

Jacob was wonderful. This was our first experience buying a car out of state and he was professional. He hand walked us through the entire process and was always available to answer any questions needed. We were even set up with a technology specialist to go over the interior design and systems once we received the vehicle. I highly recommend using Jacob for your next purchase.

For working on a deal out of state, it can be a bit overwhelming and even cause uncertainty on what you are buying. Jacob went above and beyond on working with us to make a trade-in of our GLB and purchasing a GLE as smooth as if we lived close by. From discussing every detail about the car to the personalized walk-thru video to the step-by-step of processing a deal including shipping our trade-in and shipping the GLE to us, Jacob was thorough. Jacob even took my calls for my inquiries while with another customer which shows me that all of his customers are a priority. Jacob is absolutely an asset to the Hoffman Estates dealership. MB of Hoffman Estates has an extensive and excellent selection of high quality MB vehicles to choose from. They also have the experience to assist in smooth out-of-state transactions.

Dear Sam Mohammed, I hope this message finds you well. Thank You for an Exceptional Car Buying Experience I wanted to personally thank you for the outstanding service you provided during the purchase of my new 2021 Mercedes-Benz S-580 4MATIC. Your professionalism, attention to detail, and dedication made the entire process smooth and enjoyable. From our first interaction to the moment I finalized the deal, you were knowledgeable and attentive, ensuring I had all the information I needed to make the right decision. It’s rare to find someone who goes above and beyond for their clients, and you certainly did that. I hope to be thrilled with my new car once I received the shipment, and I truly appreciate the time and effort you put into making the experience special. Thank you for all your help! Best regards, Olaniyi Sofoluke

This was a great experience! First time purchasing out of state and they made it a seamless process!