Mercedes-Benz of Hoffman Estates

Professional and care about there customers. Rob is awesome to work with, he went above and beyond to help me out! I come to this Mercedes dealer because of Rob. I've referred 3 of my friends and family members to come to Mercedes of Hoffman because of the top notch service I get from Rob and the rest of the staff!

Thanks to Kevin Schroeder for connecting me with Jason Palmer, I've returned to this dealership for my service needs. I always look for Jason when scheduling my service appointments.

Poor customer relations. Not the best place to shop. The dealership rank the least, based on my shopping experience. The best way to describe the store is, ARROGANCE.

The whole process was awesome. They searched for the cars I was interested in, delivered the car to me for test drive. They made a great deal in a very timely manner, delivered the car to my house, educated my wife and myself on it, and picked up my trade in. What could be better?

Great service and excellent communication. They worked with me understood where I was at and got the deal done. Very professional and put the customer first.

We had a complicated situation but with the help of Ilona we were able to get everything done. The team was also able to keep our car on hold while we were figuring everything out. Thank you Ilona! We will definitely recommend her and this Mercedez Benz dealership!

Very honest, fast, gave many updates throughout the visit, which is helpful, and friendly. Has been assisting me with service for many years. Will be back

I came in Monday June 29th to get my car service and Julio Ramirez was my Service Advisor . The best Service Advisor i ever had.

Robert is outstanding in helping customers and his services are excellent. He goes out of his way to understand customer's needs and find the best solution.

I had a wonderful experience with the sales staff. My saleswoman Stephanie Smith was awesome. She made very throughout the whole process. Plus I got a fair deal.