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Ken Ganley Kia Medina

(1,972 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (877) 229-9165 (877) 229-9165
Used (888) 621-3914 (888) 621-3914
Service (866) 984-4643 (866) 984-4643

Reviews

(1,972 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Kia Medina from DealerRater.

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Great service, everyone went above and beyond!

Great service, everyone went above and beyond! Really enjoyed my ride to Marc's to shop while my oil was getting changed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Jlorentz11, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

Great customer service and service to my 2017 kia Sorento

Great customer service and service to my 2017 kia Sorento I'm happy with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Will Williams is great to work with and is the key reason

Will Williams is great to work with and is the key reason I continue to come back for service. The staff is friendly and I always feel like Will has my best interest at heart. The dealership overall is one that I recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Krzicdavid, thank you so much for your high rating! We do hope we can be of assistance in the future. Take care!

The people were polite and very helpful.

The people were polite and very helpful. Moe was very Knowledgeable on the car we were wanting to buy. He explained the buttons on the console even though it was after the store was closing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

For me being in California and the dealership being in

For me being in California and the dealership being in Ohio the staff was great Credit too Barry, Dave and Rob communication was key right to the end of the car being loaded up to ship to me over 2,000 miles away. If it wasn’t for the staff being knowledgeable and staying in contact this car transaction wouldn’t have went so smoothly. Thanks too Ken Ganley Kia Craig Ballenger.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Craig Ballenger, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could exceed your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Service dept is awesome.

Service dept is awesome. Kerrnon and the crew there are always kind, accommodating, and are very thorough. The service department is the reason I stayed with the dealership and with Kia. Highly recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jmscle, we're happy you found Kernon and our staff to be so supportive during your experience here at Ken Ganley Kia Medina. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

The people are awesome, very knowledgeable.

The people are awesome, very knowledgeable. The store is very nice, love the coffee area.Very clean! Thank you Ken Ganley Kia!😊

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dkcunning365, thanks for your praise and kind comments about Will and our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Everyone was friendly and helpful.

Everyone was friendly and helpful. Marvin was our salesman and he took great care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how Marvin did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

I loved working with Zachary.

I loved working with Zachary. He was very patient, kind, answered all my questions, and was great to work with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tony, we are so pleased you enjoyed your visit to Ken Ganley Kia Medina! We do hope we can be of assistance in the future. Take care!

Amazing staff in the service department.

Amazing staff in the service department. With a smile they always go out of their way to make things perfect for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wendy L, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!