Reviews
The staff was very pleasant and easy to deal with.
The staff was very pleasant and easy to deal with. Answered all my questions respectfully. Nick and Nate very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reeniwow, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina
Outstanding customer service and very efficient service
Outstanding customer service and very efficient service department. Friendly sales team and lots of new vehicles. Willing to work for your business and will try to get it any way possible
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Psutto2, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Always a great experience!
Always a great experience! Everyone is so kind and helpful. I will gladly take my car here for any service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Adans, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! We hope you have a great day!
Good experience with the salesman.
Good experience with the salesman. Was not pushy and was very personable, came back from another dealership to buy because of it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Aubreyh, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!
I had a 2022 Stinger with less than 10k miles.
I had a 2022 Stinger with less than 10k miles. It had an issue with the oil drain plug which they replaced and did a recall at the same time. They ensured me after this that the car was good and no engine damage was done as the oil had leaked out quickly. A week later the engine shutoff while driving so I had the car towed back to the dealership. They inspected but never contacted me with any info. I had to call multiple times as the service associate avoided my calls as much as possible. He told me that he could not tell me what their diagnosis was and I had to go to the dealer I bought it from. The car is still in warranty. They refuse to tell me any info all while being incredibly rude to me on the phone. This place refused warranty work as all they care about is quick money. Worst experience ever.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Great service!
Great service! Willie is personable and very helpful regarding maintenance needs for my vehicle. I have brought my car to be serviced since purchase. Well worth the investment!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Professormom, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!
They have and always do take the best care of the vehicle
They have and always do take the best care of the vehicle and the customers
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lucasgirman, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Love working with Mike and my new car!
Love working with Mike and my new car! Mike is super knowledgeable and very funny. Thsnks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sandydemczyk, we are so happy to read such a great review about Ken Ganley Kia Medina! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our salesman was Vince Lombardo.
Our salesman was Vince Lombardo. From beginning to end, himself and the team at Ken Ganley Kia made the entire process of trading in my car and leasing my first vehicle smooth and worked to give me the best deal while providing exceptional customer service. Absolutely love my new 2025 Kia Telluride. This is my first Kia and I can say it probably won?t be my last! Highly recommend Vince and Ken Ganley Kia!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review Dylan! We’re thrilled to hear that Vince and the team at Ken Ganley Kia made your car leasing experience smooth and enjoyable. Congratulations on your new 2025 Kia Telluride! We’re delighted to have you as part of the Kia family, and we appreciate your high recommendation. If you need anything in the future, don’t hesitate to reach out!
They were straightforward about things, and I felt like I
They were straightforward about things, and I felt like I got a fair deal. They've always been friendly and reasonable to me. Thanks for another car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jayfromcle, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!