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Ken Ganley Kia Medina

(1,971 reviews)
Visit Ken Ganley Kia Medina
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (877) 229-9165 (877) 229-9165
Used (888) 621-3914 (888) 621-3914
Service (866) 984-4643 (866) 984-4643

Reviews

(1,971 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Kia Medina from DealerRater.

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Overall a great experience.

Overall a great experience. The salesman seemed to be a knowledgeable and helpful guy. He worked to get me what I felt was a good deal and helped me get settled in to my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Laura Holan, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

We had a very good experience with Ganley Kia of Medina.

We had a very good experience with Ganley Kia of Medina. The sales person was incredibly knowledgeable and was able to get us in a vehicle based on the cost that we had evaluated online. They were also able to give us the best trade-in value possible for our Toyota Corolla. haley was an incredible sales person and was able to take control of the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Mark, for the great feedback! We’re glad to hear you had a positive experience at Ken Ganley Kia Medina. It’s wonderful that Haley was able to guide you through the process smoothly and help you find a vehicle that matched your budget. We’re also happy we could provide top value for your trade-in. Enjoy your new vehicle, and thank you for choosing Ken Ganley Kia Medina!

The experience was quick and pleasant.

The experience was quick and pleasant. Came in to trade two cards and looking to buy used. They made us a great deal and got us in a new vehicle! I highly recommend Corvay and JT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Timothy Derodes, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina

Received a oil change service and they also fixed my

Received a oil change service and they also fixed my headlight. I spoke with Paul Seeley of sales to discuss purchasing a new car in the future and will highly recommend him. He was professional and friendly, and helped explain things on my level.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great feedback! We’re glad to hear your service visit went well and that Paul provided such a positive and informative experience. We’ll be here when you’re ready for that new car, and we truly appreciate your recommendation. Looking forward to seeing you again soon!

This dealership is the best!

This dealership is the best! Everyone is always very friendly and helpful. The service department keeps you updated on what they are doing and usually done in less time than anticipated. Would definately recommend this place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for the kind words! We’re thrilled to hear that our team and service department have consistently provided a great experience. Your recommendation means a lot to us, and we look forward to seeing you again next time!

Kobe is always super friendly and on top of things!

Kobe is always super friendly and on top of things! Although it was just a routine oil change and tire rotation, I?m not sure they checked my tire pressure upon rotating. Not a huge deal but should?ve been checked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the kind words about Kobe — we're lucky to have him on our team! We also appreciate you bringing the tire pressure concern to our attention. We're sorry that may have been missed during your visit. If you'd like to stop by, we’d be more than happy to check everything over for you. Your satisfaction means a lot to us, and we want to make sure everything is perfect.

Great service as always here.

Great service as always here. Everyone is always pleasant and friendly. I?m always in and out never a long wait when I stop by

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words! We're so glad to hear you've consistently had great experiences with our team. Providing friendly, efficient service is what we strive for, and it's always a pleasure to have you stop by. See you next time!

Love this car dealership.

Love this car dealership.. they are always so friendly helpful and knowledgeable about my car .. their service department has always been helpful and provides excellent service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dave Moretz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Service adviser was very good.

Service adviser was very good. Will explained everything So I could understand . Even explained what I will need next. The service was great and very fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Mary Delap, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

Excellent experience !

Excellent experience ! Will was great. Explained everything clearly and kept me in formed all through. He showed me the waiting room. Whrn I returned after the part came in he was quick to get the car to service and the work completed. He explained that warranty covered the repair, and also the inspection done on vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David Meager, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina