Hawk Nissan Of St Charles

Brian was very good to work with he was very knowledgeable and understood what we were looking for he made buying a truck easy.

We agreed on terms with manager. Following day I called and confirmed once again the details with the manager and sales person. I put hold money down. An hour later the salesperson called saying manager made him call to say they couldn’t honor the deal THEY agreed on. Manager wouldn’t return my calls. I pulled my offer and went elsewhere. Manager then TEXTED after hours and harassed me saying I “could have talked to him like a man.” I have the texts to prove it. I was the one calling and asking him to call me back. Would definitely never recommend. In fact. Told people to go elsewhere already.

I rug was missing I contacted the sales guy and I’m only received excuses, they never told me about that missing rug

I purchased a Certified, used Frontier from Hawk Nissan. What a great group of people they have there. They were very knowledgeable of the products, and very helpful throughout my purchase. My salesman, Eric was very patient throughout my indecisiveness. Jim (GM) and Brad were great too. More dealerships should adopt their “no pressure” sales mentality. If you’re going to purchase a Nissan, get it from Hawk.

Very helpful and transparent throughout the entire process over a couple of weeks. I dealt mostly with Jim Martinez, Julian Molina and Lou Escalante. Each was friendly and knowledgeable making it a pleasurable experience.

Eric was very helpful and attentive to my needs. Everyone was patient throughout the purchasing process. Test drove a Nissan frontier, again Eric was able to answer all my questions (first purchase with a 4x4 here). He also spent the time to review the vehicle and its features during delivery.

Excellent service all around. I would highly recommend Hawk Nissan of St. Charles to anyone looking for a new or used car.

Working with my sales rep Eric Sakumoto was a pure pleasure. He was friendly, knowledgeable, and showed a true concern for my needs.

Bought a new Nissan Versa SR for my son here and it was one of the best car buying experiences I have ever had! Answered every question I had and provided all written information I requested promptly. Honest, transparent, and absolutely no high pressure sales tactics! I asked for there best out-the-door price and they promptly provided it in writing. Hawk Nissan understood the assignment because they beat every dealership I checked in the Midwest and in the Phoenix, AZ area (where my son lives) with there initial offer! Initial contacts were by email and phone with the dealership followed by an in-person appointment where I was promptly welcomed and helped. All paperwork was ready and completed without delay. The car was cleaned, prepped, and waiting for me. They patiently went over all of the features of the vehicle, helped me setup the Nissan app on my phone and then pair it to the car. We were able to do all of this in under an hour! I would not hesitate to recommend this dealership to anyone!

Jake, Jim, and Lourdes were a pleasure to with! Fast, knowledgeable, and efficient. They also helped deliver the car as a surprise! Thank you!