Reviews
24 months service/GS350
Completely satisfied with my service experience, Christina, my service consultant as always highly professional. "two thumbs up". Enjoy running into Kent Owens & Richard. Kent sold me all my cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All good!
Done earlier than promised. Good interface with service rep. Impressed with service operation in general.Waiting area clean and comfortable And appreciate water, clean restrooms, etc.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very satisfactory experience with my repairs.
Mike, my service person, is very professional. This is my second Lexus and I have been working with Mike for more than 20 years. He is great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lexus of Sacramento is the best!
Christina always is very helpful with all our service needs. Always enjoy running into Mike Kennedy our internet sales agent at the dealership. He always has a smile on his face!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
VERY SATISFIED
John stein very patient and friendly also his team helpful, professional. Very satisfied with the price. Great customer service. Highly recommended john and his team
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Efficient and fast!
Tracy and Dave Torkelsen were efficient, knowledgeable, and friendly. They took care of my car like if it was theirs! I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You guys were AWESOME!
Best experience Ive ever had buying a car! No pressure, no BS. I was upfront about my budget & what I wanted. David Williams & Ron Kaulen did a AWESOME job in making it able for me to get the car I wanted and make it fit my budget. Thank you Lexus of Sacramento!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
customer service.
Great Customer Service. Ryan provided me with excellent service and updated info. Thanks Ryan.i recommended him to other people to get their service done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and we had a great experience there!
They provided great services and are knowledgeable and friendly. We had a wonderful experience while we were there. Jesus Robles, the Delivery Specialist, was very patient and thorough when explaining everything to us upon delivery.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Took care in the detailing added to my 30K mile service. Also had loaner car while I waited. Thank you to all staff, very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair

 
         
           
           
          