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Lexus of Sacramento

(3,883 reviews)
Visit Lexus of Sacramento
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (916) 265-2726 (916) 265-2726
Used (916) 265-0810 (916) 265-0810
Service (916) 265-4511 (916) 265-4511

Reviews

(3,883 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Sacramento from DealerRater.

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24 months service/GS350

Completely satisfied with my service experience, Christina, my service consultant as always highly professional. "two thumbs up". Enjoy running into Kent Owens & Richard. Kent sold me all my cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All good!

Done earlier than promised. Good interface with service rep. Impressed with service operation in general.Waiting area clean and comfortable And appreciate water, clean restrooms, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very satisfactory experience with my repairs.

Mike, my service person, is very professional. This is my second Lexus and I have been working with Mike for more than 20 years. He is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Lexus of Sacramento is the best!

Christina always is very helpful with all our service needs. Always enjoy running into Mike Kennedy our internet sales agent at the dealership. He always has a smile on his face!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

VERY SATISFIED

John stein very patient and friendly also his team helpful, professional. Very satisfied with the price. Great customer service. Highly recommended john and his team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Efficient and fast!

Tracy and Dave Torkelsen were efficient, knowledgeable, and friendly. They took care of my car like if it was theirs! I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

You guys were AWESOME!

Best experience Ive ever had buying a car! No pressure, no BS. I was upfront about my budget & what I wanted. David Williams & Ron Kaulen did a AWESOME job in making it able for me to get the car I wanted and make it fit my budget. Thank you Lexus of Sacramento!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

customer service.

Great Customer Service. Ryan provided me with excellent service and updated info. Thanks Ryan.i recommended him to other people to get their service done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service and we had a great experience there!

They provided great services and are knowledgeable and friendly. We had a wonderful experience while we were there. Jesus Robles, the Delivery Specialist, was very patient and thorough when explaining everything to us upon delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

Took care in the detailing added to my 30K mile service. Also had loaner car while I waited. Thank you to all staff, very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.