Reviews
I had a very good experience.
I had a very good experience. I’m happy with the results. They even swapped out the rims from another car and put them on my new car. I really appreciated that. I highly recommend LA CITY CARS.
I had a very good experience.
I had a very good experience. I’m happy with the results. They even swapped out the rims from another car and put them on my new car. I really appreciated that. I highly recommend LA CITY CARS.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They must be a scam or engage in highly misleading
They must be a scam or engage in highly misleading business practices. They had a car I wanted to buy. I was fine with the price and over 8 conversations across 4 days I kept telling them all I need is a final bill of sales document showing the price, all fees, taxes and shipping from LA to SF so I can sign it and send them a check. They refused and insisted I have to come in person to discuss. They either want to add on tons of fees, not honor the price or will only sell to people with terrible credit so they make a ton on financing. If you have money and want to buy a car this is not the dealership for you
They must be a scam or engage in highly misleading
They must be a scam or engage in highly misleading business practices. They had a car I wanted to buy. I was fine with the price and over 8 conversations across 4 days I kept telling them all I need is a final bill of sales document showing the price, all fees, taxes and shipping from LA to SF so I can sign it and send them a check. They refused and insisted I have to come in person to discuss. They either want to add on tons of fees, not honor the price or will only sell to people with terrible credit so they make a ton on financing. If you have money and want to buy a car this is not the dealership for you
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had a great experience.
I had a great experience. Everyone was very helpful. They made the experience quick and easy for me.
I had a great experience.
I had a great experience. Everyone was very helpful. They made the experience quick and easy for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to LA City Cars. It's great to hear that we were able to assist you and that you had such a positive experience.
They are not concern about the customer needs!
They are not concern about the customer needs! All they want is to make a sale!!!!
They are not concern about the customer needs!
They are not concern about the customer needs! All they want is to make a sale!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bishop Webster, thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
LA City Cars located in La Puente is the best place to go
LA City Cars located in La Puente is the best place to go to if you need a car and if you have been told No before at other places these guys make it happen don't wait and go see for yourself I definitely recommend them ask for Bryan H. He's the best.
LA City Cars located in La Puente is the best place to go
LA City Cars located in La Puente is the best place to go to if you need a car and if you have been told No before at other places these guys make it happen don't wait and go see for yourself I definitely recommend them ask for Bryan H. He's the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at LA City Cars are glad to have you as a customer.
Worst dealer I have ever purchase a car .
Worst dealer I have ever purchase a car . As soonest I drove off the lot car left me stranded
Worst dealer I have ever purchase a car .
Worst dealer I have ever purchase a car . As soonest I drove off the lot car left me stranded
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Alejandro was a great salesperson that got me financed
Alejandro was a great salesperson that got me financed with in my price and budget
Alejandro was a great salesperson that got me financed
Alejandro was a great salesperson that got me financed with in my price and budget
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing LA City Cars!
Sold me a car with serious issues, ignored all
Sold me a car with serious issues, ignored all follow-ups, and provided zero customer support. Avoid!
Sold me a car with serious issues, ignored all
Sold me a car with serious issues, ignored all follow-ups, and provided zero customer support. Avoid!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Clifton, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out.
Great service, Amir was very friendly and helpful to work
Great service, Amir was very friendly and helpful to work with. Would recommend this dealership to others
Great service, Amir was very friendly and helpful to work
Great service, Amir was very friendly and helpful to work with. Would recommend this dealership to others
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at LA City Cars, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
LA City Cars really pulled off a miracle for me.
LA City Cars really pulled off a miracle for me. I walked in unsure what was possible, and they worked with me every step of the way. They got me approved and into my Audi the same day. I’m truly grateful for their patience, transparency, and determination to make it happen. Jose, LaShawn and NaTasha - ALL AMAZING!
LA City Cars really pulled off a miracle for me.
LA City Cars really pulled off a miracle for me. I walked in unsure what was possible, and they worked with me every step of the way. They got me approved and into my Audi the same day. I’m truly grateful for their patience, transparency, and determination to make it happen. Jose, LaShawn and NaTasha - ALL AMAZING!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing LA City Cars. We look forward to having you as one of our valued customers for many more years to come!