Skip to main content

LA City Cars

(516 reviews)
Visit LA City Cars
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 9:00am–8:00pm
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
(323) 498-1294 (323) 498-1294

Reviews

(516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of LA City Cars from DealerRater.

Want to share your experience with this dealership?

Write a review

Horrible Did not answer a single question only wanted a

Horrible Did not answer a single question only wanted a phone number Stay away from these people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

5-Star Review for LA City Cars – Jesse Leeman and Ross

5-Star Review for LA City Cars – Jesse Leeman and Ross the Boss Are Credit Wizards! Strap in, because I’m about to sing the praises of Jesse Leeman and Ross “the Boss” at LA City Cars for pulling off a miracle that deserves its own Hollywood blockbuster! I rolled into their lot with shotty credit so bad it could star in a horror flick, a minimum down payment that wouldn’t even cover a fancy coffee, and a dream to drive off in a gorgeous red 2022 Ford Mustang Mach-E (fully electric, zero gas, pure swagger). Spoiler alert: Jesse Leeman and Ross the Boss made it happen, and I’m still pinching myself! Let’s start with Jesse Leeman, the salesman superhero who deserves a cape. My situation was a mess—think “paperwork apocalypse meets credit catastrophe.” The biggest plot twist? I couldn’t find my social security card, which is apparently a big deal when you’re trying to buy a car. Jesse Leeman didn’t just shrug and say, “Tough luck.” Oh no. This man went full detective mode. Jesse Leeman drove me to my house to rummage through drawers (found nothing but old takeout menus). Jesse Leeman called my leasing agency to beg for a copy (they had nada). Jesse Leeman even sweet-talked my tax people, who were about as helpful as a screen door on a submarine. After this wild goose chase, Jesse Leeman found a workaround with a different document that saved the day. I’m pretty sure Jesse Leeman could find Bigfoot if he put his mind to it. Big xxxxxxto Jesse Leeman for not giving up! But the chaos didn’t stop there—my credit was like a bad Yelp review, and my down payment was more “pocket lint” than “cash stack.” Enter Ross “the Boss,” the sales manager who must have a magic wand hidden in his office. Ross the Boss looked at my situation, laughed (in a kind way, I swear), and said, “We got this.” And they DID. Ross the Boss and Jesse Leeman teamed up to secure a mind-blowing $4,000 rebate that doubled as down payment assistance. I repeat: FOUR GRAND to make my Mach-E dreams come true. I didn’t even know rebates like that existed outside of fairy tales! Jesse Leeman and Ross the Boss tackled every obstacle like it was a video game boss battle. Weird bank requirements? Smashed. Picky lender demands? Obliterated. My anxiety about the whole process? Jesse Leeman calmed me down with his charm and jokes, making me feel like I was hanging with a friend, not buying a car. Ross the Boss sealed the deal with his deal-making wizardry, ensuring I drove off in that sleek, red 2022 Ford Mustang Mach-E that’s so electric it practically hums “Born to Be Wild.” I’m now zipping around in my Mach-E, turning heads and feeling like I won the lottery, all thanks to Jesse Leeman’s relentless hustle and Ross the Boss’s financial sorcery. If you’ve got bad credit, no money, or a knack for losing important documents, run—don’t walk—to LA City Cars and ask for Jesse Leeman and Ross the Boss. They’ll make your car dreams a reality while keeping you laughing the whole way. Five stars, 10/10, would let Jesse Leeman hunt for my lost paperwork again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The worst Sergei lied a dented my car without saying

The worst Sergei lied a dented my car without saying anything and then sold it to me and try to says as is

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I sent an inquiry to LA City cars via a trusty car search

I sent an inquiry to LA City cars via a trusty car search site. Someone emailed me and stated we would get much more done with a phone conversation. After I stated my preferred method of contact is via email, I never heard back from her. I waited a few days and sent a follow up reply and still received no answer. I reached out directly to their website and left my phone number. The next day, I began texting with someone and after asking for pictures of the vehicle to see if there were any visible imperfections, I was told no further information could be given about this vehicle. The vehicle has been at this lot for a year and I simply wanted more info prior to beginning my purchasing process. I can see why this dealership has low ratings.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Thank u Jonathan for helping me get my bmw stress free

Thank u Jonathan for helping me get my bmw stress free and no problems thank u so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They don’t show that they add in almost $4500 more for

They don’t show that they add in almost $4500 more for some clear coat, low jack and some door ding protection. So make sure to add that to the price and I called to make an appointment for a car I had found but it happened to be at the other dealer. You think when you call about a car you find they would send you to the dealer that has the car you want. Very unhappy with them. I would never recommend going here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

scam dealership.

scam dealership. Price includes 4k rebate you probably don't qualify for and they add on 4k or more worth of add-ons. basically stealing the 4k from you that you probably don't qualify for. They will tell you you qualify but that are income limits to this credit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

They are Con artists dont waste your time ROSS

They are Con artists dont waste your time ROSS WILL SCAM YOU THIS WHOLE ESTABLISHMENT SHOULD BE CLOSED

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The information received over the phone, was

The information received over the phone, was contradictory to what I was told during the visit, where lots of add-ons increased the prices of the vehicles significantly. The online advertised prices are misleading.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

This is absolutely NOT the place to go for a car!

This is absolutely NOT the place to go for a car! We were lied to consistently. The people there are unscrupulous, disrespectful, unprofessional! Don’t waste your time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No