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LA City Cars

(500 reviews)
Visit LA City Cars
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 9:00am–8:00pm
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
(323) 498-1294 (323) 498-1294

Reviews

(500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of LA City Cars from DealerRater.

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I was told I have to buy 4K accessories which almost the

I was told I have to buy 4K accessories which almost the federal rebate eligible for this car.. they stealing your rebate do not go there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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Stay Away from this Dealer, THEY POSTED FAKE PICTURES FOR

Stay Away from this Dealer, THEY POSTED FAKE PICTURES FOR Mercedes 2023 GT63 , in real the car has painted in different color booth side, never visible in pictures on website ,salvage title, never mentioned anything in post

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 4 found this review helpful. Did you?
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***this is a real review.

***this is a real review. check more real reviews on BBB*** Absolutely the worst experience I have ever had buying a car. They sold me the car with the slashed tire that they quickly covered up to sell but that couldn't even hold till the end of them closing the deal, which took them 5.5 hours!!!! (We came with a one year old child and they made us spend all that time there! - "a few more minutes", "a few more minutes"...). So they had to admit the tire was bad cause I couldn't even take the car out without them pumping it up. They had to promise to take care of it if anything. I took it to the tire repair and the experts said it is unfixable and dangerous to drive, needed to be replaced. Then it was a week(!) of chasing their managers who were hiding like kids, not picking up phones, not returning calls, pretending to be busy - all that nonsense. Eventually, they offered me $70 comp when just the tire cost alone was $250 not including labor. When I turned down that "generous" offer they ran and hid for a couple of more days and ultimately came to pick up the car to fix the tire. Returned it the next day (at 12:30 AM!!! instead of planned 9 pm) and in the morning I saw a crack on my windshield! Needless to say that when I called them out about it, they said it was there when the manager (Ross) picked it up. Total lie. The car stayed in the garage the whole time cause I wasn't going to let that tire kill me and my child. So, I'm left with the fixed tire but broken windshield and haven't been able to use the car for 2 weeks at least since buying. Not to mention they will sell you additional dealer installed features, that you don't need, so the PRICE IS NEVER AS ADVERTISED, IT'S SIGNIFICANTLY HIGHER. I sincerely recommend you to stay away from this place and take your hard earned money to a decent business, who cares about their customers at least a tiny bit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks for all your dedication you guys definitely know

Thanks for all your dedication you guys definitely know how to treat a customer fairly. I don't have the best credit but thanks to you guys I can drive a decent Nissan Sentra and build my credit! Incredible people and fair prices! you guys rock🤙🏾

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went in there not even expecting to get anything and they

Went in there not even expecting to get anything and they were able to hook me up great deal for the Toyota Tundra. The car is 10/10 and they did some magic with the payments, making those indeed affordable. I didn’t have any expectations but left impressed. Thanx!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Such a great buying experience!

Such a great buying experience! Dan helped me out so much with buying my son his first vehicle. Process didn’t take long at all and made us feel completely at ease. We left with a Volkswagen. Will be purchasing again. Definitely recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I traded in my car for a better one at lower payments.

I traded in my car for a better one at lower payments. I'm very happy with how they treated me, didn’t push me, didn’t try to fool me. I looked at 4 different vehicles and ended up with a Toyota Tacoma, car’s history was very transparent and the price for its condition was superb. Overall - very positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A super huge thank you to all the team there 🙂.

A super huge thank you to all the team there 🙂. The staff r awesome!!!!!! Thank u all for helping me get my dream Honda HR-V. I so appreciate all your help and kindness and very affordable payments you negotiated. All of you r wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AMAZING SERVICE!

AMAZING SERVICE! Dan went above and beyond to make sure we got the car that fit us the best. He didn’t mind us having as many test-drives as we needed and helped us get approved for the 2020 Audi Q5 when we decided. Not pushy, respectful and very helpful! Will come back for an upgrade!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Helpful courteous people did what needed to be done to

Helpful courteous people did what needed to be done to make the deal happen would recommend checking them out, explained paperwork in detail and didn't leave any question unanswered the Infiniti QX50 I left with is in superb condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.