Reviews
Ahmad was our salesman and did a wonderful job showing us
Ahmad was our salesman and did a wonderful job showing us and explaining to us the details of the Volvo we purchased as well as getting us the most out of our trade in. We will definitely be back in the future with any new purchase.
Ahmad was our salesman and did a wonderful job showing us
Ahmad was our salesman and did a wonderful job showing us and explaining to us the details of the Volvo we purchased as well as getting us the most out of our trade in. We will definitely be back in the future with any new purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Westfall, we are excited to hear you had such a rewarding experience with Ahmad! Thank you for choosing Gunther Volvo Cars Daytona Beach and for sharing your feedback. Enjoy your new Volvo!
Need to have phone communication that customer can talk
Need to have phone communication that customer can talk to service writer not get hung up with the cashier Have to call my sales person witch is Brien worry helpful
Need to have phone communication that customer can talk
Need to have phone communication that customer can talk to service writer not get hung up with the cashier Have to call my sales person witch is Brien worry helpful
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roald, thank you for bringing this to our attention. We apologize for the inconvenience and we will address it with our team. We are happy to hear Brien was helpful and we will be sure to pass along your feedback. - Gunther Volvo Cars Daytona Beach
my experience at Gunther.
my experience at Gunther. Volvo was great. This was largely due to my interaction with Jerry, in. the service department. He was very kind, helpful, and patient. He enjoys his job and it reflects how he treat the customers.
my experience at Gunther.
my experience at Gunther. Volvo was great. This was largely due to my interaction with Jerry, in. the service department. He was very kind, helpful, and patient. He enjoys his job and it reflects how he treat the customers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas, we're glad Jerry made your experience a great one at Gunther Volvo Cars Daytona Beach! We appreciate your positive feedback and hope to see you again in the future!
Once again, the Gunther service team has far exceeded
Once again, the Gunther service team has far exceeded expitations. I stopped by the Gunther Volvo service department yesterday to inquire about a recent over-the-air update to my car that did not appear to be working correctly. Jerry from service, took one look at it and agreed. Then without my asking, he said they could correct the problem right now if I had the time to spare. I said go ahead and in less than one hour, the software in my Volvo was updated/corrected, car washed, and I was on my way. Now that's what I call service and the reason we have leased 4 Volvo's (soon to be #5) from Gunther of Daytona. In my book, they are terrific. Dick Bielot, Orange City, FL
Once again, the Gunther service team has far exceeded
Once again, the Gunther service team has far exceeded expitations. I stopped by the Gunther Volvo service department yesterday to inquire about a recent over-the-air update to my car that did not appear to be working correctly. Jerry from service, took one look at it and agreed. Then without my asking, he said they could correct the problem right now if I had the time to spare. I said go ahead and in less than one hour, the software in my Volvo was updated/corrected, car washed, and I was on my way. Now that's what I call service and the reason we have leased 4 Volvo's (soon to be #5) from Gunther of Daytona. In my book, they are terrific. Dick Bielot, Orange City, FL
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dick, thank you for being a loyal customer of Gunther Volvo Cars Daytona Beach! We are so happy to hear that Jerry and our team provided you with helpful, timely service. We look forward to working with you again in the future! See you next time.
Associates were courteous and informative.
Associates were courteous and informative. They were able to explain any issues I had with their recommendations. Overall excellent experience.
Associates were courteous and informative.
Associates were courteous and informative. They were able to explain any issues I had with their recommendations. Overall excellent experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tammy, we're glad our team was courteous and informative, ensuring you had an excellent experience at Gunther Volvo Cars Daytona Beach. Safe travels!
Took my SUV in for service was also expecting a loan car
Took my SUV in for service was also expecting a loan car and they did not have one. Wait 45 minutes for a shuttle driver to go back to my home. Vehicle wasn’t going to be ready for four days so they were able to get me a loaner car. However, this meant I had to go back there by shuttle, which took about an hour of wait time. Then when I went to pick up the vehicle, they said it was done, it was not washed as requested. Fortunately Jerry noticed it and got the vehicle washed, not the best job, but at least it was cleaned to some extent. Next day I went shopping and put a shopping bag in the backseat on the floor, where I noticed a nick in the leather upholstery. This is the second time I found damage after picking up a car from Gunther Volvo. this two was under warranty, but you have to go to a separate agency in order to get the damage fixed, which is a true hassle. That being said, do not believe Gunther Volvo’s statements of making customer service a positive experience. I know because every time I’have brought my car in for service there was an issue when I picked it up. Once my warranty protection plans expire. I will be happy to get rid of my Volvo and never ever purchase a vehicle from any Gunther Dealership, especially Gunther of Daytona Beach. As they have the worst customer service I have ever seen in almost 50 years of purchasing vehicles.
Took my SUV in for service was also expecting a loan car
Took my SUV in for service was also expecting a loan car and they did not have one. Wait 45 minutes for a shuttle driver to go back to my home. Vehicle wasn’t going to be ready for four days so they were able to get me a loaner car. However, this meant I had to go back there by shuttle, which took about an hour of wait time. Then when I went to pick up the vehicle, they said it was done, it was not washed as requested. Fortunately Jerry noticed it and got the vehicle washed, not the best job, but at least it was cleaned to some extent. Next day I went shopping and put a shopping bag in the backseat on the floor, where I noticed a nick in the leather upholstery. This is the second time I found damage after picking up a car from Gunther Volvo. this two was under warranty, but you have to go to a separate agency in order to get the damage fixed, which is a true hassle. That being said, do not believe Gunther Volvo’s statements of making customer service a positive experience. I know because every time I’have brought my car in for service there was an issue when I picked it up. Once my warranty protection plans expire. I will be happy to get rid of my Volvo and never ever purchase a vehicle from any Gunther Dealership, especially Gunther of Daytona Beach. As they have the worst customer service I have ever seen in almost 50 years of purchasing vehicles.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Dominick, I'm sorry to hear about your experience and the inconvenience you faced during your service visit. We strive for a seamless process, so it's disappointing to learn we fell short this time. I would like to discuss these issues further with you and work towards making things right. Please feel free to reach out at your convenience. Thank you, Shelly Rowlison - Service Manager - 754-220-4591
The service was all on point.
The service was all on point. Our mechanic Cassandra took great care of the brake flush, oil change and front seatbelts recall brought by Jerey. All were done the same day and took not much long the wait at the dealer. The welcoming by Danny and the cashier's lady customer service were very good.
The service was all on point.
The service was all on point. Our mechanic Cassandra took great care of the brake flush, oil change and front seatbelts recall brought by Jerey. All were done the same day and took not much long the wait at the dealer. The welcoming by Danny and the cashier's lady customer service were very good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Li! We are so glad to hear that Cassandra, Danny, and the team made your experience a smooth one at Gunther Volvo Cars Daytona Beach. We look forward to serving you again down the road!
Convenient options for service appointments; great system
Convenient options for service appointments; great system for communicating timely upcoming service; professional, courteous and helpful staff throughout the Sales and Service teams. Great facility for waiting customers! Thank you!
Convenient options for service appointments; great system
Convenient options for service appointments; great system for communicating timely upcoming service; professional, courteous and helpful staff throughout the Sales and Service teams. Great facility for waiting customers! Thank you!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, thank you for sharing your fantastic feedback about our entire team! We are honored to have you as a customer at Gunther Volvo Cars Daytona Beach and we hope to be of service again in the future!
Laurence is a great salesman, he was very knowledgeable,
Laurence is a great salesman, he was very knowledgeable, patient, accommodating and respectful. Albert was the sales manager and he is top notch. Finance manager was friendly and fast. The dealership was nice, clean and had good vibes. I am extremely satisfied woth my purchase. Thank you.
Laurence is a great salesman, he was very knowledgeable,
Laurence is a great salesman, he was very knowledgeable, patient, accommodating and respectful. Albert was the sales manager and he is top notch. Finance manager was friendly and fast. The dealership was nice, clean and had good vibes. I am extremely satisfied woth my purchase. Thank you.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Samir! Thank you for choosing Gunther Volvo Cars Daytona Beach and for sharing your kind words about Laurence, Albert, and the team.
The service and the employees were very pleasant and
The service and the employees were very pleasant and helpful. Ray was very helpful and informative.
The service and the employees were very pleasant and
The service and the employees were very pleasant and helpful. Ray was very helpful and informative.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Julia, we appreciate your shoutout to Ray and our team at Gunther Volvo Cars Daytona Beach! Safe travels!