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Gray-Daniels Nissan Brandon

(557 reviews)
Visit Gray-Daniels Nissan Brandon
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 8:00am–5:00pm
Tuesday 10:00am–8:00pm 8:00am–5:00pm
Wednesday 10:00am–8:00pm 8:00am–5:00pm
Thursday 10:00am–8:00pm 8:00am–5:00pm
Friday 10:00am–8:00pm 8:00am–5:00pm
Saturday 10:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (866) 504-4249 (866) 504-4249
Used (833) 867-1416 (833) 867-1416
Service (855) 239-1031 (855) 239-1031

Reviews

(557 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gray-Daniels Nissan Brandon from DealerRater.

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Good customer service for the maintenance department.

Good customer service for the maintenance department. Easy set up of the appointment, and a quick turnaround of the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Mr. Murillo, thank you so much for the great review and the feedback. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

Gray -Daniels Nissan in Brandon Ms are the best.

Gray -Daniels Nissan in Brandon Ms are the best. they are very Professional and knowledgeable. They also have nice snacks in the waiting room while your vehicle getting services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. Feel free to reach out to us in you have any questions. Have a great Wednesday.

This is the dealership that is made for families to get

This is the dealership that is made for families to get quality service and vehicles .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mr. Clark thank you for the five-star review and the great feedback. Feel free to give us a call if you have any questions.

Great and fast efficient service department very friendly

Great and fast efficient service department very friendly and kind staff. Will definitely be using Nissan in Brandon MS service department in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Ms. Mitchell, thank you so much for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions.

Too slow responding to a simple issue I had fully

Too slow responding to a simple issue I had fully diagnosed and troubleshot before turning in the vehicle. Three weeks in the shop to track down and change a 15A circuit breaker is not normal. And to be charged $200 or so was a slap in the face for a vehicle that is allegedly still under warranty. I do all maintenance at the facility for two Armadas and the previous one I owned. Loyalty is not always productive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. I will take note of this and get with our service staff.

I got to the service center early and they got me in

I got to the service center early and they got me in quickly. The wait time was not very long. Customer service was friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five-star review and the great feedback. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

Dealer response

Thank you for the 5 star rating! The addition of our our change center allows our clients to have their vehicle serviced efficiently and timely.

To great care of me!

To great care of me!!!! Nice and friendly folks. Clean Happy fast will go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and feedback. We look forward to seeing you on your next visit. If you have any questions, feel free to give us call. Thank you again.

Great customer service great communication I recently

Great customer service great communication I recently brought my car in for repair and had a smooth experience with the dealership. The staff was professional, explained the issues clearly, and kept me updated throughout the process. My car was repaired in a timely manner, and the quality of the work has been excellent. I appreciated the friendly service and attention to detail at Gray Daniel Nissan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. If you have any questions, feel free to give us a call. Thank you again.

Clean welcome friend keep me updated make sure you

Clean welcome friend keep me updated make sure you get the everything you want 😘 fast 🏃‍♂️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five-star review and the great feedback. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

Like it very much.

Like it very much. The people who work there are very friendly and ready to help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five-star review and the great feedback. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us. Have a wonderful weekend.