Reviews
Outstanding service and products
From the very beginning Brady Bates provided outstanding customer service. He listened to what I was asking him for in a truck and in less than 24 hrs he presented the truck that I now own. This has been by far the best vehicle purchase I have ever made. I am a customer for life and will most certainly be telling everyone I know....Freedom Dodge in Durant Oklahoma is the place to go for their next vehicle purchase. Thank you for getting me in to my dream truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle, Anthony. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Brady was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Gladiator repairs
The service team is very professional! They kept me informed of the process! Joe Madison was also a huge help he came when I was in the middle of town broken down!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Kimberly. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Great Great Great!
It was a very very quick and easy process! I didn't expect to have everything done in less 5 hours but the whole process was amazing! Mikaela is awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Toi! We work hard to make sure our guests have an amazing experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Great service
Teresa is very nice and helpful every time I have the jeep serviced. Always notifies me if my jeep needs any other service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for taking the time to share your feedback. Each employee is a valued member of the Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR) team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Oil change
Appointment was easy once I got to service. Service was a slow for an oil change considering I had appointment. Please don't leave oil rags in my truck next time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback with us James. At Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Repair
The promptness of having my truck repaired after getting approval from the warranty company . The staff was helpful with the process.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Michael! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Great Service
Fast, friendly and all these guys bent over backwards to make this deal work! Instead of trying to up-sale me, they actually listened to my needs and put me where I wanted. I’ve NEVER experienced that before at a car dealership! 100%?appreciate them!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating, Jason. It helps us to know that we are listening to the needs of our clients. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Great Staff
The staff here at the Freedom Durant location is very friendly and knowlageable and helpful. This was just an overall excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Jennifer, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Great service
Prompt service & no haggling about my warranty work. They found the problem, fixed it, I signed the paperwork & was on my way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Billy, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR) and we look forward to your continued business! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Car Repairs
Keaton is awesome, please make him manager! He was able to get things done for my Jeep and I hope he gets to be my advisor again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ed, we sincerely appreciate your feedback. Each employee is a valued member of the Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR) team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
