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White's Honda of Lima

(2,089 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (877) 245-1657 (877) 245-1657
Used (419) 516-4383 (419) 516-4383
Service (419) 909-2128 (419) 909-2128

Reviews

(2,089 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of White's Honda of Lima from DealerRater.

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This visit was great the service was great not pushing

This visit was great the service was great not pushing like some visits they gave recommendations and didn't push when I said I would handle replacing the battery on my own.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at this dealership was so nice and extremely

Everyone at this dealership was so nice and extremely helpful! My husband and I appreciate how easy they made the process of buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ashlie listen to exactly what I needed and worked within

Ashlie listen to exactly what I needed and worked within my budget and was extremely patient with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everything from the salesmen, to the service techs are

Everything from the salesmen, to the service techs are friendly, they know what they are doing, how to treat people, and are amazing. Best customer service we have ever had. Second car from there, and the only place we will go!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After suffering, the loss of my vehicle unexpectedly,

After suffering, the loss of my vehicle unexpectedly, White’s Honda went out of their way to make sure I was taken care of. They insured I got the best value for my totaled vehicle, as well as the best value for my new one.. Thank you so much and I can’t recommend them enough. A special thank you to Steve, the sales manager, and Josh, my salesman! I personally recommend both to help you find your new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went in for a routine oil change and was very

I went in for a routine oil change and was very disappointed with the quote I received to have my back rotors grinded and brakes replaced for $350+. Went to a local shop and had the rotors REPLACED and new brakes for under $300. They were so focused on the “required maintenance” for over $500 that they failed to look at the main thing I asked them to look at — the heater fan. Will not likely be returning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were on time and friendly, a good experience.

They were on time and friendly, a good experience. They do a good inspection also told me some things that may need to be addressed in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were timely.

They were timely. They were helpful, and kept you engaged about your vehicle ??. Good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It’s a “qualified” recommendation only.

It’s a “qualified” recommendation only. Purchased “new” car battery that was already nine (9) mos. old when dealer installed it. It subsequently failed eight (8) mos. later…and was “warranty replaced” with another “new” battery that was already 11 mos. old. Based on past experience, I can expect this “new” (and relatively expensive) battery to fail in ~six (6) mos., give or take. This is not a comforting situation for me, and I’m relatively experienced at car maintenance. Hence my “qualified” recommendation for this dealership. Maybe not the best choice for those who can’t, or simply don’t want to worry about having to revisit repairs…especially when considering the price of those repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Start to finish, it went well.

Start to finish, it went well. In a few hours I went home with my new vehicle. Definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.