Reviews
Write a reviewJohn in service was outstanding.
John in service was outstanding. He got me in and out on a warranty headlight issue in just over an hour. Keep up the good work.
John in service was outstanding.
John in service was outstanding. He got me in and out on a warranty headlight issue in just over an hour. Keep up the good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly guys
Very nice low key guys, though we wasted about 30 minutes initially waiting on some paperwork which could have been spent familiarizing me with the vehicle I had previously picked out and came in to buy and take home. No biggie, team at Douglass seems very earnest and sincere Maybe a sign of the hard times but after purchasing the loaded CX5 Signature and dropping $32.4K with no haggling I would have expected a sunscreen or mug....shoulda kept the pen...
Friendly guys
Very nice low key guys, though we wasted about 30 minutes initially waiting on some paperwork which could have been spent familiarizing me with the vehicle I had previously picked out and came in to buy and take home. No biggie, team at Douglass seems very earnest and sincere Maybe a sign of the hard times but after purchasing the loaded CX5 Signature and dropping $32.4K with no haggling I would have expected a sunscreen or mug....shoulda kept the pen...
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
